HR Assistant/office Manager

**At Mako, we believe in the power of collaboration to drive innovation in pursuit of our collective ambition; excellence in trading. Our diverse community is connected through a commitment to being the best we can be with the highest standards of integrity.**

Join the Human Resources Team at Mako who focuses on what matters most to us, our people. This is an excellent opportunity to join an experienced HR team, working in a dynamic, fast-paced environment.

The HR Assistant/Office Manager will work closely with our Australia-based team, providing support by addressing office and HR-related queries. This role is an excellent opportunity for someone looking to build on their existing HR knowledge, offering valuable experience in office management and the opportunity to deepen their understanding of HR processes in a dynamic and supportive environment.

**What you'll be involved in**:
Human Resources Support:

- Assist with various aspects of the employee lifecycle, including recruitment, onboarding and offboarding
- Maintain accurate and up-to-date employee records in the HRIS and ensure compliance with HR policies and procedures
- Respond to employee HR-related enquiries, providing accurate information and guidance in a timely manner
- Ensure the confidentiality and security of sensitive employee information and HR documentation
- Support the coordination of global HR messaging by liaising with wider HR and Communications teams
- Support with marketing campaigns for recruitment purposes
- Support Mako's culture and well-being programs, including pulse surveys

Office Management and Administrative Duties:

- Oversee the day-to-day operations of the office, ensuring it remains organized, functional and well-maintained
- Manage office supplies and equipment, including inventory management and coordinating repairs or replacements as needed
- Serve as the point of contact for office-related issues and liaise with vendors, contractors and service providers
- Coordinate travel arrangements for the APAC region, including booking transportation and accommodation
- Handle incoming and outgoing correspondence, including mail and phone communications
- Assist with budget tracking and expense management
- Support compliance related activities by assisting with documentation and responding to regulatory requests when required
- Organize and coordinate team events

**What we need from you**:

- 1-2 years prior experience in a similar HR and office administration role
- A solid understanding of basic HR processes and principles, including recruitment, onboarding and offboarding
- Strong organisational and multitasking skills with the ability to prioritize tasks effectively
- Excellent written and verbal communication skills
- Strong Word and PowerPoint presentation skills
- Experience using Atlassian products (Confluence, Jira) and Canva are advantageous but not essential
- Demonstrated ability to handle sensitive information with discretion, professionalism, and a strong attention to detail
- A proactive and resourceful mindset to identify and resolve issues efficiently
- A collaborative and adaptable attitude, with the ability to work effectively with team members across different functions
- A naturally empathetic and supportive approach, with a genuine interest in fostering a positive workplace environment
- A strong appetite for learning and professional growth, with a proactive attitude toward developing skills and expanding responsibilities within the role

**We are Mako**

At Mako, we are welcoming, inclusive and collaborative. We work fast and smart in a supportive and dress-down environment that allows colleagues to be themselves and achieve great things. We uphold the principles of a flat structure that offers unrivalled engagement with senior leadership and career development opportunities. We have a comprehensive benefits package, including:

- Flexible leave and hybrid working policies
- Healthcare allowance
- Comprehensive insurance benefits for life and salary continuance
- Employee wellbeing guidance and support
- Novated car leasing
- Generous paid parental leave scheme
- Opportunity to become involved in the rewarding work of the Mako foundation

**About Mako**

Mako is a leading options market maker with a global trading footprint. It has been at the forefront of options market making since 1999, from the open outcry trading pits to screen trading and automated algorithmic execution strategies that are driving the future of the industry.

From offices in London, Dublin, Amsterdam, Singapore, Sydney, Brisbane and Chengdu, Mako offers the best-in-class liquidity solutions across Equities, Fixed Income, Commodities and FX derivatives markets and prides itself in its entrepreneurial, collaborative and philanthropic culture.