Key Account Facilitator

2 weeks ago

Belmont, Australia AMEK Engineering Pty Ltd Full time

AMEK Engineering is a national company providing first class building services to the commercial industry.

**Role & Responsibilities**:

- Managing Service Contracts in an efficient and diligent manner 
- Liaising with clients and ensure client KPI’s and target are being achieved with a high standard of customer service.
- Managing & coordinating of service calls, maintenance & project works 
- Manage Client and internal compliance systems
- Resolving customer complaints and job issues
- Preparations and submission of quotations
- Efficient scheduling of technical field staff
- Managing & coordinating of subcontractors to ensure jobs are attended and completed in a timely manner
- Monthly reporting and attendance to client meetings
- Managing and ensuring asset registers are accurate and up to date

**Skill Requirements**:

- Highly proficient in Microsoft Excel, Word and Outlook
- Highly organised and able to prioritise & multitask
- Ability to manage working under pressure whilst maintaining a professional standard of conduct
- Ability to work independently and as part of a team
- High levels of phone handling, customer service and interpersonal skills
- Must be reliable and have a positive attitude
- Experience in similar roles or administration duties

**We offer**:

- An attractive remuneration commensurate with experience.
- Safe and friendly work environment.
- On-site parking available.
- Training and Development Opportunities

**Job Types**: Full-time, Permanent

Pay: $60,000.00 - $75,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Application Question(s):

- Are you willing to work a 100% office-based role?

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 28/10/2024

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