Scheduler/administrator

2 days ago

Guildford, Australia Cumberland Care Service Full time

Company Background: Cumberland Care Service has been providing support to those in need since 1995. We provide a range of services including Aged Care and Disability services to participants with approved plans under the NDIS. We take the time to get to know our participants personally which enables us to provide individualised services enabling participants to have choice and control over the services that they receive.

Duties include:
Assisting with handling incoming telephone and internet enquiries.

Scheduling services for our clients by rostering Care workers dependent on their qualifications and availability. Creating master rosters as well as managing daily changes to existing rosters.

Assisting supervisor with Recruiting, training, and managing the performance of the care team.

Maintaining client and care worker compliance and documentation according to government standards.

Ensure all documentation is accurately and comprehensively completed in Cumberland Care Service databases and software programs in accordance with organisation policies and procedures and legislative frameworks.

Preferred Skills

At least 1 year experience as a scheduler, case manager or care coordinator,

Solid knowledge in the Disability and/or Aged Care sector(s)

The ability to operate efficiently and deliver excellent service

Time management, organisational skills & ability to manage competing priorities

Relationship development skills to support diverse clients to achieve their goals and objectives

Intermediate to Advanced Microsoft Office experience (Excel, Word, Outlook, and CMS)

**Job Types**: Part-time, Casual

Pay: $30.00 - $32.00 per hour

Expected hours: 25 per week

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Rostering: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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