Client Services Coordinator

6 days ago

Kew East, Australia Dovida Full time

**About this opportunity**

You’ll play a vital part in our mission to provide 24/7 care, acting as the first point of contact for urgent client and staff needs during evenings and weekends.

This role is about being available, responsive, and calm under pressure when our clients and care workers need support most.

**Why join us?**
- Make a meaningful impact in the lives of seniors and their families through rewarding work
- Be part of a supportive, fun team that values and appreciates your contribution
- Grow your career alongside a highly experienced and passionate team
- Flexible after-hours/on-call work - ideal for fitting around a busy daytime schedule or earning extra income

**Key Responsibilities**
- Represent the Dovida brand with warmth and professionalism in all interactions, building trust with clients, Caregivers, and the wider community.
- Accurately capture and document detailed information from incoming calls to ensure smooth handover to the scheduling team.
- Use internal systems to log client needs, Caregiver availability, or service changes with clarity and precision.

**About you**
- Confident in fast-paced admin environments with strong multitasking skills
- Friendly phone manner and clear communication
- Organised, reliable, and able to prioritise effectively
- Scheduling/rostering experience
- Ideally experience working with a rostering system, Alaya care is a bonus
- Ability to be available from 5pm - 8am

**ABOUT US**

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

**How do I apply?**

Please submit your resume and a cover letter detailing your suitability for this role.

Li-remote

  • Client Services

    2 days ago

    Kew, Australia Engage Personnel Full time

    Busy, fun and varied role which offers career progression opportunities! - Full-Time with flexibility - Kew Location Our client is a fantastic Accounting practice, located in Kew. They are looking for a Client Services / ASIC Coordinator to support the broader Accounting team. **Duties**: - General Administrative duties - Lodging Tax returns - Liaising...

  • Client Services Coordinator

    6 days ago

    Mount Gravatt East, Queensland, Australia Visa Empire Full time $45,000 - $60,000 per year

    Company DescriptionVisa Empire, founded in 2021, is dedicated to simplifying international travel and immigration processes. We empower individuals, families, and businesses to overcome barriers and explore global opportunities with ease. Committed to promoting cultural exchange and personal growth, we believe that travel and immigration should be accessible...

  • Client Services Coordinator

    2 days ago

    Hawthorn East, Australia Blue Cross Full time

    A supportive, happy, friendly working environment - Flexibility to work from home - Work in an organisation you can make a difference As a leading aged care provider, BlueCross offers a wide range of flexible and responsive aged and community care services across metropolitan and regional Victoria. We promote dignity, respect, choice, integrity,...

  • Client Services Coordinator- Malvern

    6 days ago

    Malvern East, Victoria, Australia mecwacare Full time $60,000 - $90,000 per year

    CLIENT SERVICES COORDINATOR- Malvern Full Time Position in Malvern LocationGenerous Salary Packaging OptionsExcellent Development and Career Growth OpportunitiesDue to promotion and growth in the Southeast Melbourne team, mecwacare is seeking a stand-out rostering expert to join the client services team in our Home Care Services department. This is a...

  • Client Services

    2 days ago

    East Brisbane, Queensland, Australia Health N Home PTY LTD Full time $36,000 - $78,000 per year

    Health N Home is a growing organisation dedicated to delivering high-quality services to our Participants, Nurses, Support Workers, and stakeholders across Australia. We are looking for two experienced and detail-oriented Client Services & Scheduling Coordinators to join our team and support our expanding operations.Why Join Us?Convenient East Brisbane...

  • Field Service Technician

    2 weeks ago

    Melbourne - East Australia VIC Our client Full time $60,000 - $120,000 per year

    Our client is a high profile Australian manufacturer of specialised packaging machinery. The company is well respected in the industry and acknowledge for the quality of their machinery and their ability to adapt and customise their solutions to meet the client's individual requirementsAt this time we are looking for an experienced Technician to install,...

  • Field Service Technician

    2 weeks ago

    Melbourne - East Australia VIC Our client Full time $80,000 - $120,000 per year

    Our client is a local distributor for a major European manufacturer of high quality packaging line machinery and materials handling solutionsAt this time we are looking for an experienced Technician to install, trouble shoot and service a variety of equipment including process and packaging machines such as flowrappers, tray sealers, form fill and seal...

  • Field Service Technician

    2 weeks ago

    Melbourne - East Australia VIC Our client Full time $60,000 - $90,000 per year

    Our client is an Australian subsidiary of a global supplier of industrial equipment servicing a wide variety of industries and applications. The business is a "household name" within the manufacturing sector and leads the field in product ranges and technologies they work with.At this time we are seeking a trade-qualified Field Service Technician to...

  • Client Service Coordinator- Home Care Packages

    6 days ago

    Malvern East, Victoria, Australia mecwacare Full time

    SERVICES COORDINATOR- HOME CARE PACKAGES Full-time, maximum term position (up to 10 months)Malvern LocationNot-For-Profit Salary packaging benefits - Increase your take home paymecwacare is seeking a stand-out Service Coordinator, Home Care Package (HCP), to join the client services team in our Home Care Services department and support the delivery of...

  • Support Coordinator

    6 days ago

    Kew, Australia Guide Dogs Victoria Full time

    Guide Dogs Victoria is a leader in breaking down barriers that enable our people to live life without limits. Guide Dogs Victoria recognises and responds to the diverse needs and choices of our Clients. We specialise in providing high quality and safe services and supports to people living with low vision or blindness and other disabilities. We are one of...