Office Manager

**KEY RESPONSIBILITIES**

**1. Office Operations and Administration**:

- Oversee the day-to-day operations of the office, ensuring smooth workflows.
- Manage inventory and procurement of cleaning supplies and office materials.

**2. Staff Management**:

- Supervise a diverse team of administrative and cleaning staff.
- Coordinate staff schedules, shifts, and rostering to meet client demands.
- Recruit, onboard, and train new employees, ensuring compliance with company standards.

**3. Financial Administration**:

- Prepare and manage budgets, track expenses, and ensure cost-efficiency in operations.
- Oversee accounts payable, receivable, and invoicing for clients.

**4. Customer and Stakeholder Relations**:

- Act as the primary point of contact for Spanish-speaking and English-speaking clients and staff.
- Address customer inquiries and complaints in a professional and timely manner.
- Liaise with contractors and suppliers to meet operational needs.

**5. Compliance and Safety Management**:

- Ensure compliance with Australian workplace health and safety (WHS) regulations.
- Maintain up-to-date documentation for legal and regulatory compliance.
- Monitor and report on operational performance and adherence to safety protocols.

**6. Technology and Reporting**:

- Use office management software to track operations, schedules, and finances.
- Prepare detailed reports for management to monitor performance and productivity.
- Troubleshoot IT issues and liaise with external tech support as needed.

**7. Additional Support**:

- Provide occasional assistance to the company owner with personal medical-related tasks or administrative needs.
- Having some medical knowledge or experience would be an advantage.
- The successful applicant will be required to travel to various cities within Australia as part of the role, depending on business needs and project requirements.

**SKILLS AND QUALIFICATIONS**

**To succeed in this role, you should have**:

- A minimum of **two years** experience in office management or a similar administrative role.
- Fluency in both **English & Spanish** with excellent verbal and written communication skills.
- Strong **leadership and organizational skills,** with the ability to multitask.
- Knowledge of Australian WHS regulations and compliance standards.
- Proficiency in office software and tools, such as Microsoft Office Suite or scheduling software.
- A **Certificate, Diploma, or higher qualification** in Business Administration, Leadership & Management, or a related field (highly regarded).
- Experience in managing budgets, payroll, and invoicing.
- Some medical knowledge or experience **(preferred, but not essential)**.

**WHY JOIN US?**
- Competitive salary based on qualifications and experience.
- A supportive and inclusive work environment.
- Opportunities for professional growth in a fast-paced industry.

**HOW TO APPLY**:
If you are a bilingual professional with a passion for leadership, organizational excellence, and a willingness to assist in medical-related tasks if needed, we want to hear from you

Applications close:
9th June 2025.

**Job Types**: Full-time, Permanent

Pay: $75,000.00 - $85,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- Monday to Friday
- On call
- Shift work
- Weekend availability

Ability to commute/relocate:

- Maroochydore QLD 4558: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Office management: 2 years (required)

Willingness to travel:

- 75% (preferred)

Work Location: In person

Application Deadline: 09/06/2025