Alya - Case Manager (Participant Support Officer)

3 days ago

Maroochydore, Australia Alya Full time

Be empowered to provide the best in disability support
- Work for a registered provider with continued positive growth
- Looking to grow and develop professionally?

Alya are a registered NDIS provider of disability support services specialising in mental health, psychosocial disorders, and complex physical and intellectual disability presentations. We are very proud to be one of only 15% of providers that are registered to provide support to NDIS participants. We deliver services across a wide geography in Southeast Queensland including Brisbane, Ipswich, Sunshine Coast and the Gold Coast.

Our Case Managers (Participant Support Officers - PSOs) manage a caseload of NDIS participants, providing them with supports via effective deployment of our field-based Mentors (support workers.) Why do we call them Mentors? Not only do they support our participants with in-home care and community access, they also work with them to develop their life goals - empowering participants to live a meaningful, beautiful, developing life.

As a Case Manager (Participant Support Officer) at Alya you will foster and develop strong and effective relationships with a network of stakeholders. These include Alya PSOs, participants, their families, health professionals, occupational therapists to name a few. Your ability to build trust-based relationships with a complex ecosystem of stakeholders will be key to your success in this role.

As we continue to grow, we are looking for capable, confident, and proactive Case Managers (Participant Support Officers) to work with us to provide best-in-class, innovative, supports to our participants in the Sunshine Coast and Brisbane area.

If you have strong values-based beliefs that centre around integrity, care, and service and have a great ability to build trust-based relationships with those around you we would like to hear from you. You will have experience case management in the social and communities services sector, or similar. Perhaps you are a support worker with disability support experience looking for the next step in your career. Maybe you are a Support Coordinator looking for a support delivery centric role. If you are any of these backgrounds and skillsets we would love to hear from you.

We look forward to welcoming you to the Alya team.

Applicants must be eligible to work in Australia and have access to their own vehicle with Comprehensive Insurance coverage and be successful in obtaining a NDIS Worker Screening clearance.

**Job Types**: Full-time, Permanent

Pay: $70,000.00 - $75,000.00 per year

**Benefits**:

- Professional development assistance
- Travel reimbursement
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Case management: 1 year (preferred)

Licence/Certification:

- Paid Blue Card (required)
- Paid NDIS Yellow Card (required)

Work Authorisation:

- Australia (required)

**Location**:

- Brisbane, QLD (required)

Work Location: In person

Application Deadline: 08/05/2025

  • Alya - Female Disability Support Worker

    2 weeks ago

    Maroochydore, Australia Alya Care Full time

    Be empowered to provide the best in disability support - Provide community access - Looking to grow and develop professionally? Alya is looking for support staff to provide community access to a participant presenting with complex needs and mínimal mobility on the Sunshine Coast (Maroochydore). We are looking for a resilient individual who is an excellent...

  • Support Facilitator

    2 weeks ago

    Maroochydore, Australia Real Community Services Full time

    Real Community Services is seeking a Support Facilitator to join their Maroochydore team. If you're results driven towards improving the lives of people living with a disability, we encourage you to apply. **The Role**: This position will include the organisation of support in accordance with various funding bodies such as the NDIA, TAC and NIISQ...

  • Case Worker

    1 week ago

    Maroochydore, Australia IFYS Full time

    **Why IFYS** At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of safety and well-being among our dedicated...

  • Support Facilitator

    2 weeks ago

    Maroochydore, Australia Real Community Services Full time

    Real Community Services is seeking a Support Facilitator to join their Maroochydore team. If you’re results driven towards improving the lives of people living with a disability, we encourage you to apply. **The Role**: This position will include the organisation of support in accordance with various funding bodies such as the NDIA, TAC and NIISQ...

  • Case Worker

    1 day ago

    Maroochydore, Australia IFYS Full time

    **Why IFYS?** At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff...

  • Support Officer

    1 week ago

    Maroochydore, Australia Carers QLD Full time

    **Job Title**: - Support Officer - Maroochydore **Location**: - Maroochydore **Position Description**: **Carers Queensland **actively seeks to employ people who reflect the diversity of our clients. Are you seeking an opportunity where all you can add value? Perhaps work for an organisation where people from all walks of life are welcomed with open arms...

  • Employment Support Planner

    2 weeks ago

    Maroochydore, Australia BUSY Ability Full time

    This is a casual position based in Maroochydore - Join our amazing team who work in an inclusive, supportive environment - A rewarding role to strengthen the lives of people with disabilities **Our vision is to have more people in jobs, more people learning new skills, and more communities exposed to positive change, in partnership with employers and...

  • Home Care Support Specialist

    4 days ago

    Maroochydore, Queensland, Australia beBeeCare Full time $65 - $85

    Job Title: Home Care PartnerOur organization seeks a skilled Home Care Partner to support individuals in their care needs, ensuring they can live safely at home.The successful candidate will work closely with participants, their families, and healthcare professionals to provide person-centered care that meets their unique needs and goals.The key...

  • Customer Service and Support Officer Qld

    2 weeks ago

    Maroochydore, Australia Housing Industry Association (HIA) Full time

    **Leading National Industry Association, celebrating 80 years of operation this year!**: - ** Exceptional work culture, based in beautiful Sunshine Coast**: - ** Generous employee benefits & flexibility offered** **_ Exciting opportunity to provide sales, service and support activities to the region whilst also a_**_ssisting the QLD Events team with...

  • Office-Based Support Worker

    6 days ago

    Maroochydore, Queensland, Australia beBeeCarePartner Full time $60,000 - $80,000

    Care Partner - Backfill RoleWe are seeking an experienced Care Partner to join our team in an office-based role. This position involves providing essential support by backfilling Care Partners across our footprint when they are on leave, ensuring continuity of service and high standards of care for our customers. The successful candidate will work within a...