Alya - Case Manager (Participant Support Officer)

3 days ago

Maroochydore, Australia Alya Full time

Be empowered to provide the best in disability support
- Work for a registered provider with continued positive growth
- Looking to grow and develop professionally?

Alya are a registered NDIS provider of disability support services specialising in mental health, psychosocial disorders, and complex physical and intellectual disability presentations. We are very proud to be one of only 15% of providers that are registered to provide support to NDIS participants. We deliver services across a wide geography in Southeast Queensland including Brisbane, Ipswich, Sunshine Coast and the Gold Coast.

Our Case Managers (Participant Support Officers - PSOs) manage a caseload of NDIS participants, providing them with supports via effective deployment of our field-based Mentors (support workers.) Why do we call them Mentors? Not only do they support our participants with in-home care and community access, they also work with them to develop their life goals - empowering participants to live a meaningful, beautiful, developing life.

As a Case Manager (Participant Support Officer) at Alya you will foster and develop strong and effective relationships with a network of stakeholders. These include Alya PSOs, participants, their families, health professionals, occupational therapists to name a few. Your ability to build trust-based relationships with a complex ecosystem of stakeholders will be key to your success in this role.

As we continue to grow, we are looking for capable, confident, and proactive Case Managers (Participant Support Officers) to work with us to provide best-in-class, innovative, supports to our participants in the Sunshine Coast and Brisbane area.

If you have strong values-based beliefs that centre around integrity, care, and service and have a great ability to build trust-based relationships with those around you we would like to hear from you. You will have experience case management in the social and communities services sector, or similar. Perhaps you are a support worker with disability support experience looking for the next step in your career. Maybe you are a Support Coordinator looking for a support delivery centric role. If you are any of these backgrounds and skillsets we would love to hear from you.

We look forward to welcoming you to the Alya team.

Applicants must be eligible to work in Australia and have access to their own vehicle with Comprehensive Insurance coverage and be successful in obtaining a NDIS Worker Screening clearance.

**Job Types**: Full-time, Permanent

Pay: $70,000.00 - $75,000.00 per year

**Benefits**:

- Professional development assistance
- Travel reimbursement
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Case management: 1 year (preferred)

Licence/Certification:

- Paid Blue Card (required)
- Paid NDIS Yellow Card (required)

Work Authorisation:

- Australia (required)

**Location**:

- Brisbane, QLD (required)

Work Location: In person

Application Deadline: 08/05/2025

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