Administration Assistant

6 days ago

Rydalmere, Australia Australian Laboratory Services Full time

'Front line' client service role in our Sydney business, located in Rydalmere
- Full time position, Monday to Friday, 9,00am - 5,00pm
- Supportive team, with opportunities to develop your career with ALS

**The Role**

This is a ‘front line’ client service role in our Sydney business, located in Rydalmere. The primary responsibilities of the role will be to provide excellent client support through our client management software systems.

**The day to day**

The duties of this position include but are not limited to:

- Administration of client information within:

- ALS Client portal
- Internal LIMS (Laboratory Information Management System)
- CRM (Salesforce)
- Chemical and Microbiological method data entry.
- Training and roll out of our LIMS web portal to clients.
- Provide local support to the Client Services team.
- General administrative tasks as required by the business.

**The essentials**

To be successful in this role you will have:

- Have solid IT Software skills (demonstrated across multiple systems).
- Have strong attention to detail.
- Excellent communication skills, written and oral.
- Previous client service experience.
- Vibrant, outgoing personality and ability to work as part of a team.

In addition the following skills would be desirable:

- Experience with Salesforce and/or in a similar role
- Chemistry/Microbiology background
- Experience with LIMS system
- Experience with technical data entry
- Understanding of Laboratory Quality Systems (e.g. ISO17025, GMP)
- Laboratory experience

This is an excellent opportunity for a motivated and skilled person looking to develop their career in an international company.
**Attractive remuneration and benefits are available dependant on experience.**

**The benefits**

At ALS we believe that the people we employ are what makes ALS the great company it is today. We offer many benefits to staff, including and not limited to:

- Health fund discounts with Bupa and HCF.
- Opportunity to salary sacrifice car costs with Autopia.
- Corporate superannuation benefits with Australian Retirement Trust
- Online learning system with extensive modules of choice.
- Friendly working environment with accessible management.
- RISE gender equity and Mentoring program
- Virgin Australia, Microsoft, Hertz and HSBC discounts.
- Influenza Vaccinations and access to an EAP.

We actively support a diverse workforce and encourage Aboriginal and Torres Strait Islander people to apply.

**Looking for further details?**

Applications covering relevant qualifications and any related experience will be treated with the strictest confidence.

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