Office and Payroll Administrator

**About Ace Care Services**

Ace Care Services is a leading provider of home care and NDIS services in Melbourne. We are passionate about improving the lives of people with disabilities and are seeking a highly organized and skilled Office and Payroll Administrator to join our team and manage the operations of our NDIS business.

At Ace Care Services, we prioritize the care of our clients, the community, and our team. We believe in creating a positive and supportive work environment that meets the needs of our employees. We work with our team members to ensure that shift times are suitable for everyone and offer competitive salaries in line with the SCHADS Award. We are dedicated to providing the best possible care and support to those we serve.

**The role of the Office and Payroll Administrator includes**:

- Full responsibility in processing payroll and timesheets for approx. 100 staff.
- Management of leave entitlements and balances
- Assisting with rostering staff
- Arranging travel and accommodation booking for employees, clients, appointments for service users and sourcing suitable office accessories
- Facilitating invoicing and reconciliation in coordination with accountants
- Managing ongoing client rosters
- Assisting with selection, recruitment, and onboarding of new employees
- Reviewing systems and processes to ensure their continuing suitability and effectiveness in satisfying the organization's obligations under third party accreditation and certification requirements
- Conducting reference checks of potential support workers
- Performing other general administration tasks as directed
- Supporting in project development and implementation
- Driving quality initiatives and ensuring compliance with NDIS Practice Standards
- Working collaboratively as part of a team with the Management team, service team, and stakeholders to deliver holistic quality and continuous improvement in the services that we provide.

In addition to the above responsibilities, the Office and Payroll Administrator will also be responsible for various payroll duties such as ensuring all employees are set up in the payroll system and updating employee information, processing salary increases, bonuses, and terminations, addressing payroll-related queries, and generating reports for other departments. You will also ensure compliance with all Commonwealth and state/territory legislative requirements.

To be successful in this role, you should have at least 2 years of experience in a similar role, excellent communication and presentation skills, strong organizational skills and the ability to meet multiple deadlines, and a high level of computer literacy. A bachelor's degree in a related field is desirable but not essential. You should also have knowledge and experience in rostering, employment services, payroll, or administration, as well as a demonstrated ability to work unsupervised and take initiative to drive change. Familiarity with NDIS practice standards, funding models, and care plan development is also preferred.

**Salary**: $29.19 - $37.68 per hour

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Shift work

Ability to commute/relocate:

- Melbourne VIC: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How many years of experience in the NDIS sector do you have?

**Experience**:

- Microsoft Office: 2 years (preferred)
- Administration: 2 years (preferred)
- Payroll: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person