Customer Service Admin

2 weeks ago

Collingwood, Australia Allpress Espresso Full time

**About Us**

At Allpress we are espresso specialists, roasting and serving beautiful coffee in Australia, New Zealand, the UK, Japan and Singapore. We’re a team of dedicated people who believe in flavour first and care deeply about our customers.

**About the role**

An exciting opportunity has opened in our Customer Service team in Melbourne for someone who is passionate about coffee, loves working as part of a great team, and wants to develop their career in the industry. Building great relationships while providing the best coffee is the backbone of Allpress and our Customer Service team play a key part in this as they are the first point of contact for our Allpress community.

Being a part of our Customer Service team, you deal with a number of different situations, from taking customer coffee orders each day, troubleshooting with café owners and baristas, working closely with our Roastery team and providing all elements of the Allpress ongoing high level of customer support.

This is a **casual role,**but we are offering **38 hours a week** (1.0 FTE). Days of work are Monday - Friday.

**About You**

We are looking for a true team player with a positive, flexible approach. You will have strong verbal and written communication skills, with the ability to multi-task. You are confident in troubleshooting and investigating and can think quickly on your feet. Also, you are a fast learner, eager-problem solver, savvy with technology & courteous at all times. We pride ourselves on being approachable experts and during your time in this role you will learn the ins and outs of all areas of the business so having a keen, can-do attitude is a must. A background in a similar Customer Service role is necessary and a passion for coffee is essential

**Working at Allpress**

In addition to great company culture, we offer some nice staff perks including as much free coffee as you like while at work, 250g of beans to take home weekly, a free and confidential Employee Assistance Program and a Wellbeing allowance.

**Diversity and Inclusion**

Allpress is committed to being an inclusive organisation where all people feel valued, respected and engaged. We pledge a commitment to:

- Building inclusive teams that represent all groups in society.
- Empowering our people to continuously improve the way we work and promote equity.
- Removing barriers and the influence of bias.
- Creating a safe environment where we’re encouraged to speak out against discrimination in any form.
- Cultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work.

  • Customer Service Admin

    2 weeks ago

    Collingwood, Australia Allpress Espresso Full time $60,000 - $80,000 per year

    About UsAt Allpress we are espresso specialists, roasting and serving beautiful coffee in Australia, New Zealand, the UK, Japan and Singapore. We're a team of dedicated people who believe in flavour first and care deeply about our customers.About the roleAn exciting opportunity has opened in our Customer Service team in Melbourne for someone who is...

  • Customer Service Admin Fixed-term

    2 days ago

    Collingwood, Australia Allpress Espresso Full time

    **About Us** At Allpress we are espresso specialists, roasting and serving beautiful coffee in Australia, New Zealand, the UK, Japan and Singapore. We’re a team of dedicated people who believe in flavour first and care deeply about our customers. **About the role** An exciting opportunity has opened in our Customer Service team in Melbourne for someone...

  • Expert Scheduler

    2 days ago

    Collingwood, Australia Carbon Savers Full time

    Our Carbon Savers team is growing, and we are looking for a new scheduler to join our fun office environment! **Who we are -** At Carbon Savers we have been working in the renewable energy sector for the past 15 years. We provide homes and businesses with free energy efficient products that reduce the amount of power our customers use. This means they...

  • Customer Support Specialist

    1 week ago

    Collingwood, Australia Carbon Savers Full time

    **Join a fast-growing, Aussie-owned company making a real difference.** At **Carbon Savers**, we help homes and businesses transition to clean energy through solar, batteries, heat pumps and HVAC solutions and we’ve been doing it for over 15 years. **The Role** We’re looking for a proactive, organised, and people-focused **Customer Service Agent** to...

  • Office Coordinator Team Admin

    11 hours ago

    Collingwood, Australia FourQuarters Full time

    Hybrid/ flexible working - Collingwood location with a fun and driven team - Immediately available opportunity **The Organisation** Our client is leading the next wave of impact with portfolios positioned to shape today and change tomorrow. Investing in the people, technology and ideas that propel towards sustainability, equality and hope - a future where...

  • Customer Service Representative

    2 weeks ago

    Collingwood, Australia Kennedy Reid Full time

    Join a world leader in Financial Administration - Temp to Perm Opportunity - Start 1st Feb! - Abbotsford location - close to public transport/ Parking on site! **The Company** Our client is a well established company in the financial services space. World leaders, they now have offices in 20 countries and are seeking superior customer service...

  • Customer Service Representative

    1 week ago

    Collingwood, Australia Shop for Shops Collingwood Full time

    Key Duties and responsibilities include: The details of your role will include the following: - Provide helpful customer service via the telephone. - Answer incoming phone calls in a friendly and helpful manner. - Checking and responding to customer enquiries. - Prepare detailed quotes for customers and follow up on them as required. - Varying...

  • Customer Service Representative

    1 week ago

    Collingwood, Australia Coadys Personnel Full time

    Our client is a leading importer and distributor of medical equipment and devices. Reporting to the Customer Service Leader and you will be first point of contact for clients providing support with orders & product knowledge. Your responsibilities will include: - Processing orders into the SAP system in a timely & accurate manner including COD orders -...

  • Customer Service Officer

    2 days ago

    Collingwood, Australia Climasolar Full time

    **Looking for an exciting office role where no two days are the same?** We are looking for a confident, assertive, and friendly person to join our rapidly growing office team. With a 5-Star rating from hundreds of happy customers, our reputation in the solar industry is not only unmatched in Victoria but also incredibly important to us. **Your job is to...

  • Oshc Director of Service

    2 days ago

    Collingwood, Australia TeamKids Full time

    Full time, permanent opportunity - $13k bonus over 2 years. - Fantastic culture with fun, support & structured 5 week induction - Above award salary and job security! Come and join our family! TeamKids has a full-time, permanent Director of Service vacancy in **Collingwood.** **About us** TeamKids is an employer of choice in the OSHC industry. We deliver...