Salesforce Functional Consultant

4 days ago

Melbourne, Australia Hudson Australia Full time

About the company:
This role is for a federal Government department

About the Role:
We are seeking a Skilled Salesforce Functional Consultant for an exciting Opportunity in Melbourne. This department is undertaking a major program of work involving multiple projects spanning a number of current industry-leading technologies including Salesforce. You will provide business analysis, design and agile collaboration skills to configure Salesforce solutions to create a better Participant experience and a more effective Scheme.

**Duties**:

- Assess business objectives, formulating solution options, and driving stakeholder support
- Be part of agile delivery, capturing functional requirements, converting them to Epics, User stories
- Configure OOTB components
- Progress to holding end-to-end functional responsibilities as it relates to the analysis, design, built, test, and deployment of enterprise level solutions including the assessment of viable solution options, formulating, and presenting solution options to various levels of business stakeholders

Essential criteria:

- Minimum 3 years working as a Salesforce Functional Analysts
- Experience working with Salesforce Health Cloud, Service Cloud & Communities
- Business Process mapping / Re-engineering background for B2C & B2B Service processes ideally in disability and health care sector
- Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders
- Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes
- Great communication skills

Highly desirable criteria:

- At least 1 full cycle implementation of a Vlocity solution, healthcare industry area is desirable
- Achieved at least Vlocity Certified Platform Developer or Consultant level certification
- Demonstrated prior knowledge and experience of complex government and or government based insurance schemes

Note:
You must be an Australian Citizen to be eligible for this position.

Please submit your resume (in MS Word Format) for consideration via the link below. A cover letter demonstrating your relevant experience may also be reviewed.

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