Business Improvement Officer

3 days ago

Logan Central, Australia Public Sector People Full time

Local Government | $58.06 per hour + super
- Immediate Start | 2 days WFH

**Responsibilities**:

- Analysing data and performance measures to identify and support organisational improvement initiatives
- Supporting the design and delivery of project and process improvement projects
- Proactively promote and support the development of continuous improvement activities
- Data and metric collection and analysis
- Supporting reporting for project governance committees
- Monitoring and tracking of organisational performance and opportunities for improvement
- Ensure the provision of effective, consistent and timely analysis and reporting to help inform strategic decisions and provide transparency of progress and outcomes to key stakeholders and project governance bodies.
- Develop, implement and manage a range of appropriate communication channels to ensure regular and consistent messaging is delivered to stakeholders
- Build collaborative and respectful relationships with key project partners and stakeholders
- Ensure all correspondence and documentation produced is properly referenced and captured for proper record keeping requirements and to ensure ease of recovery

Essential requirements:

- Experience working in a team delivering business process improvement outcomes.
- Awareness of the breadth and complexity of project / program / portfolio management (P3M).
- Experience within a public sector environment, preferably within a local council (highly regarded).
- Time management skills, self-motivation with the ability to remain innovative under pressure.
- Ability to prioritise while working to demanding deadlines.
- Sound written and verbal communication skills to write and / or interpret business cases, reports and other documentation.
- Sound problem-solving skills in a specialist / technical environment.
- Tertiary qualification in relevant fields such as business management, project management, information management, engineering, human services or similar (e.g. Bachelor of Business).
- Credentials and / or certification in relevant fields such as change management, agile methodology (e.g. PROSCI, Agile fundamentals, ITIL).
- Membership (or ability to attain) with relevant industry association or peak body (e.g. Project Management Institute).
- Knowledge of APQC Framework

System Experience preferred:

- ProMapp
- BA Skills
- Microsoft suite

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