CCLHD - Revenue Improvement Officer

Join to apply for the CCLHD - Revenue Improvement Officer role at Central Coast Local Health District.

Employment Type: Permanent Part Time

Position Classification: Administration Officer Level 5

Remuneration: $38.39 - $39.26 per hour

Hours Per Week: 24

Location: Gosford and Wyong Hospital

Requisition ID: REQ598461

Application Close: Sunday, 21 August 2025 at 11.59pm

At Central Coast Local Health District, our vision is clear: Trusted care, better health for everyone.

Are you looking to use your revenue expertise and Excel skills in a role where your work makes a real impact? Central Coast Local Health District (CCLHD) is seeking a Revenue Improvement Officer to join our well-established, supportive team on a part-time permanent basis.

This role is suitable for someone with strong revenue and Excel experience, who is ready to learn and grow. Full training will be provided, and you'll be welcomed into a team that values collaboration, professional development, and a positive workplace culture.

About The Opportunity

• Apply data analytics and reporting skills to monitor billing practices and system performance.
• Analyse and review service models to ensure data accuracy, compliance, and revenue optimisation.
• Support staff and patients to improve documentation and collection processes, minimising lost revenue.
• Develop training programs to ensure billing practices are efficient and accurate.
• Prepare reports, provide feedback on improvements, and identify new revenue opportunities.

About You

• Ability to work both independently and as part of a team.
• Revenue experience and strong Excel skills (including Pivot Tables, XLOOKUP, data visualisation).
• Strong communication, problem-solving, and organisational skills.
• Willingness to learn billing and radiology systems – full training will be provided.
• Current driver's licence (essential) to support travel across sites as required.

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.

• Work-Life Balance: 17.5% annual leave loading and paid parental leave.
• Financial Benefits: Salary packaging, novated leasing, and relocation assistance.
• Health & Wellbeing: Discounted gym memberships, free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family.
• Career Growth: Free professional development courses and secondment opportunities.

Need More Information?

Tamara Garner

Phone: 02 4320 2346

Email: tamara.garner@health.nsw.gov.au

Click here to find out more about applying for this position.

Working for Central Coast Local Health District - NSW Health

Central Coast Local Health District is committed to implementing the Child Safe Standards. We are an equal opportunity employer, and we celebrate diversity and are committed to an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process. You're also welcome to reach out to Nathan Bramston in our Aboriginal Workforce Development Team at CCLHD-AboriginalWorkforce@health.nsw.gov.au or call 02 4320 3519 for one-on-one support.

Vaccination Requirements

All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes:

• Category B positions: Vaccination is recommended but not mandatory.

Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy. NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per ATAGI guidelines. However, COVID-19 vaccination is not a condition of employment.

Additional Information

An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.

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You are encouraged to complete applications on a weekday when Technical Support is available, Monday to Friday 8:30am to 4:30pm by phoning ROB Help Desk on 1300 679 367.