B7 Business Process Improvement Officer

2 days ago

Brisbane Central Business District, Australia HAYS Full time

Seeking experienced Business Improvement professionals

**Your new company**
Join the largest local government in Australia within a Corporate Finance branch, providing support to the Business Process and Improvement Manager. On offer is an initial contract until 20th October based in Brisbane CBD.

**Your new role**
- Lead and role model customer focused behaviour by designing processes and procedures with the customer in mind.
- Work in partnership with your team leader to agreed performance standards and mutual expectations. Give and receive regular feedback to enable performance to be improved and take personal responsibility for optimising your potential.
- Take a lead role, on behalf of the Business Process and Improvement Manager, in the facilitation and development of training material onto the SAP learning portal.
- Provide high level support/advice to the Business Process and Improvement Manager in developing/implementing/monitoring KPIs and reporting and management of sustainable finance process performance.
- Take a lead role on behalf of the Business Process and Improvement Manager in establishing appropriate finance governance arrangements for Council’s finance processes.
- Engage with Council’s finance business community to ensure that their needs are understood by the Finance Process Owner.
- Develop and maintain robust, productive working relationships; building optimal levels of engagement between the organisational Finance Function managers and their teams and stakeholders.
- Prepare high quality briefing notes, presentations and/or reports for the Chief Financial Officer, Branch Management Team, Process Domain Group and the Executive Management Team.
- Provide high level support to the Business Process and Improvement Manager in delivering business improvement initiatives.

**What you'll need to succeed**
- Demonstrated high-level project management experience to successfully deliver complex projects to agreed timeframes, budget and standards, implementing strategies for improvement.
- Demonstrated experience in a broad range of finance process and activities for a large, complex organisation.
- Demonstrated high-level organisational skills to manage competing priorities, meeting tight deadlines in an environment of change.
- Demonstrated ability to improve corporate performance and deliver value-add services to the customer by managing and optimising finance processes and governance.
- Substantial research, analytical and problem solving skills to gather and compile information, develop reports and make appropriate recommendations and decisions.
- Highly developed interpersonal and communication skills to liaise, influence, consult, make presentations, write reports, produce project communications and develop and manage stakeholder relationships.
- Demonstrated ability to contribute effectively as part of a multi-functional, geographically dispersed team and work directly with lead agents and project managers on confidential matters.
- Ability to contribute to team direction, give and receive feedback and achieve agreed performance standards in order to contribute to a culture of performance excellence.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.#2769668

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