Allied Health Receptionist

**Join Our Team at Physio One - Receptionist / Admin Assistant**

Physio One is looking for a dynamic and experienced **Receptionist / Admin Assistant** to become an integral part of our growing team. This is an exciting opportunity for someone who’s passionate about supporting your community and playing a key role in delivering outstanding care.

**Are you**
Outgoing, enthusiastic, and highly organised?
A team player who thrives in a supportive environment?
Committed to personal growth and helping others succeed?

**About the Role**:
If you have experience in reception or administration and are seeking a fresh opportunity with real potential for career progression, this role could be the perfect fit.

As a valued member of our friendly and passionate admin team, you’ll provide high-quality administrative and reception support to our busy practitioners while ensuring a positive experience for every patient who walks through our doors.

**Why Join Us?**
- Supportive, friendly team environment
- Career progression opportunities including **Senior Admin**, **Clinic Supervisor**, and **Management roles**:

- Ongoing on-the-job training and mentoring
- A chance to make a real impact in your local community

**What You’ll Do**:

- Provide a welcoming and professional front-desk experience for clients and practitioners
- Manage patient bookings, enquiries, and follow-up care
- Maintain accurate patient records and handle sensitive information with confidentiality
- Process payments via HICAPS, Medicare, DVA, Eftpos, Work Cover etc.
- Perform daily opening and closing procedures
- Cash handling and daily banking in line with clinic protocols

**With progression, your responsibilities may grow to include**:

- Supervising admin staff and overseeing front desk operations
- Coordinating office procedures, systems, and correspondence
- Assisting with recruitment, training, and HR compliance
- Supporting accounts payable/receivable processes
- Managing stock and product inventory
- Supporting broader business and management initiatives

**Position Details**:

- **Casual role** | Approx. 20-25+ hours per week
- **Part-time or full-time** may be considered for the right applicant
- **Flexibility across Monday to Friday, 8am-6pm** is highly desirable
- Occasional Saturday mornings and leave cover required (with notice)
- **Must have** a valid driver’s licence, own transport, and a current Police Clearance

**About You**:
We’re looking for someone who brings energy, professionalism, and care to every aspect of the role.

You will have:

- A minimum of 12 months' experience in medical, allied health, or similar administrative roles
- Previous supervisory experience is a plus but not essential
- Strong availability to assist with weekday shifts and staff leave coverage
- Excellent customer service skills with empathy, kindness, and professionalism
- Strong communication and interpersonal abilities
- Proficiency with Microsoft Office, Outlook, and medical software
- High-level organisation and multitasking skills
- A proactive mindset and effective time management
- Strong attention to detail and pride in your work
- A collaborative spirit and the ability to work independently when needed
- A growth-oriented attitude with a desire to contribute to team success

**To Apply**

Please send a **Cover Letter and CV** addressed to the Practice Manager, outlining:

- How you meet the role requirements
- Your availability and preferred start date
- Any upcoming leave or commitments within the next 12 months

**Job Types**: Full-time, Part-time, Casual

Pay: $46,600.00 - $60,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- receptionist / admin: 1 year (required)

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person