Medical Receptionist

5 days ago

Glenelg North South, Australia Staffing Group Full time $70,000 - $90,000 per year

Be the calm, confident face of a leading psychology practice

Benefits

  • $70k+
  • Join a well-established psychology clinic with a strong reputation for quality patient care
  • Work closely with a team of 20+ clinicians who rely on your organisation and initiative
  • Permanent, stable position in a professional, supportive environment
  • Opportunity to take ownership of scheduling, patient flow, and clinic coordination

Our client is a respected psychology practice based in Glenelg, providing evidence-based support to patients across all ages and backgrounds. Their multidisciplinary team delivers high-quality, compassionate care in a warm and welcoming setting.

As the first point of contact for patients, you'll manage front-of-house reception and daily operations, ensuring smooth scheduling and a positive experience for every visitor. You'll handle sensitive patient enquiries, often from individuals in distress, with empathy, discretion, and professionalism.

You'll also play a key role in maintaining full appointment schedules, proactively filling cancellations and ensuring clinicians' diaries are running efficiently.

Key Responsibilities

  • Manage patient enquiries via phone, email, and in person
  • Coordinate and optimise clinician schedules, filling cancellations quickly
  • Process bookings, billing, and payments accurately
  • Liaise with 20+ clinicians to support smooth daily operations
  • Handle confidential information with professionalism and care
  • Maintain a calm and organised reception environment
  • Contribute to process improvements and efficient clinic systems

Key Skills

  • Previous medical or allied health reception experience highly regarded
  • Excellent communication and interpersonal skills
  • Strong organisational and time-management abilities
  • Commercial mindset with initiative to problem-solve and improve workflow
  • Maturity, empathy, and professionalism when dealing with sensitive patient situations
  • Tech-savvy with solid administrative accuracy

If you're a confident communicator who enjoys a purpose-driven environment
APPLY NOW.

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