
Medical Receptionist
3 days ago
Be the calm, confident face of a leading psychology practice
Benefits
- $70k+
- Join a well-established psychology clinic with a strong reputation for quality patient care
- Work closely with a team of 20+ clinicians who rely on your organisation and initiative
- Permanent, stable position in a professional, supportive environment
- Opportunity to take ownership of scheduling, patient flow, and clinic coordination
Our client is a respected psychology practice based in Glenelg, providing evidence-based support to patients across all ages and backgrounds. Their multidisciplinary team delivers high-quality, compassionate care in a warm and welcoming setting.
As the first point of contact for patients, you'll manage front-of-house reception and daily operations, ensuring smooth scheduling and a positive experience for every visitor. You'll handle sensitive patient enquiries, often from individuals in distress, with empathy, discretion, and professionalism.
You'll also play a key role in maintaining full appointment schedules, proactively filling cancellations and ensuring clinicians' diaries are running efficiently.
Key Responsibilities
- Manage patient enquiries via phone, email, and in person
- Coordinate and optimise clinician schedules, filling cancellations quickly
- Process bookings, billing, and payments accurately
- Liaise with 20+ clinicians to support smooth daily operations
- Handle confidential information with professionalism and care
- Maintain a calm and organised reception environment
- Contribute to process improvements and efficient clinic systems
Key Skills
- Previous medical or allied health reception experience highly regarded
- Excellent communication and interpersonal skills
- Strong organisational and time-management abilities
- Commercial mindset with initiative to problem-solve and improve workflow
- Maturity, empathy, and professionalism when dealing with sensitive patient situations
- Tech-savvy with solid administrative accuracy
If you're a confident communicator who enjoys a purpose-driven environment
APPLY NOW.
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