Administration Officer

Employment Type: Temporary Full Time Until November 2026

Position Classification: Administration Officer Level 3

Remuneration: $68, $70,468.72

Hours Per Week: 38

Requisition ID: REQ597805

Closing Date: Sunday 7th September

Location: John Hunter Hospital | Awabakal Land

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

About The Role:

The Administration Officer Level 3 in the Respiratory Department at John Hunter Hospital is a key contributor to the department's ability to deliver efficient, patient-centred care. This role ensures the smooth operation of administrative processes and provides vital support to both clinical staff and patients.

The position offers dedicated administrative support to four Respiratory Physicians —Managing over 1,700 outpatient appointments annually, the officer is responsible for coordinating clinics, handling patient requests, distributing correspondence, and managing complex diaries — all while maintaining direct, respectful communication with the physicians.

Key Responsibilities:

• Providing sufficient notice and clear communication to patients for ongoing reviews.
• Maintaining highly accurate and consistent data entry across all systems.
• Preparing and distributing patient medication letters.
• Managing complex and sensitive patient records with confidentiality and precision.
• Offering administrative support to the wider multidisciplinary team (MDT).
• Coordinating outreach clinics to improve access for patients in rural regions.
• Attending MDT meetings, recording detailed minutes, and distributing documentation efficiently.
• Identifying workflow barriers for clinicians and assisting with ad-hoc tasks to maximise time for patient care.

This role is ideal for a highly organised, proactive individual who thrives in a fast-paced healthcare environment and is committed to improving the patient journey through exceptional administrative service.

What We Are Looking For:

• Experience working in an administrative or office role (healthcare experience is a bonus).
• Good organisational skills – able to manage time, appointments, and tasks well.
• Clear and professional communication skills – in person, over the phone, and in writing.
• Attention to detail – especially when entering data or handling patient information.
• Ability to work with confidential information and respect patient privacy.
• Confident using computers – including email, Microsoft Word, Excel, and booking systems.
• Experience managing calendars or booking appointments.
• Able to work both independently and as part of a team.
• Willing to help doctors and staff with extra tasks when needed.

Able to take notes in meetings and send out clear summaries.

Benefits:

At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

• 4 weeks annual leave (pro-rata for part time employees)
• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members

Opportunity to work and collaborate with a range of non-clinical and clinical professionals

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Sonya Benson on

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit:

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:

This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Hunter New England Health is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via or

Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply.

Please contact for confidential support to ensure an equitable, barrier-free application process.

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