Service Department Warranty Clerk

With the challenges of servicing remote sites, a diverse range of equipment, climates and supported industries, Tutt Bryant’s maintenance, engineering and logistics teams are offered a great deal of opportunities, as well as some exciting challenges along the way.

Working in a mix of branch locations, field service and on fixed term project sites, Tutt Bryant’s teams are provided with a wide variety of and exposure to Nationally significant projects, as well as opportunities to service and support some of the most cutting-edge equipment in Australia.

Maintenance, Engineering and Logistics within Tutt Bryant offers opportunities for:
Mechanical Engineers and Mechanic Tradespersons
Equipment and Workshop Technicians
Freight & Import Specialists
Warehousing and Stores
Hydraulics Specialists
Specialist Lifting Professionals
Project Engineers and Managers
Logistics Professionals
Technical Support
Field Service

**Service Department Warranty Clerk**:
**About the company**:
**Tutt Bryant Group**

Originated in 1938, Tutt Bryant Group is a construction equipment supplier providing equipment sales and hire, parts and services, cranes, heavy lifting & specialised transport, and engineering solutions. Tutt Bryant has been known for quality, professionalism and innovation in the construction and heavy equipment industry. Today Tutt Bryant operate nationally with more diverse capabilities to the construction, mining, and trade sectors in Australia.

**The Division you will be part of**:
**Tutt Bryant Equipment** is the organisations’ Equipment Sales & After-Sales Support (Parts & Service) division. As a national multi-franchise distributor of earthmoving and construction equipment, Tutt Bryant Equipment exclusively represents a number of global brands in Australia. In addition to capital equipment sales, Tutt Bryant Equipment supports its customers in the provision of spare parts, consumables, mechanical service, repairs and other support functions.

**The Role & Your Requirements**:
**About the role**

Reporting to the Service Manager the role involves administrating and completing Warranty Administration tasks to prepare and submit Warranty claims. This involves attention to detail, accurate data entry and effective communication skills. There is an element of customer contact and internal department liaison required, training and support to the successful applicant will be provided. Parts interpretation experience or a willingness to learn this component of the role would be ideally suited to this position.

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- **Duties**
- Support the Service Delivery Team and reconcile warranty administration paperwork
- Ensure Warranty processing of claim, parts allocation and submission of claims is completed within designated timeframe
- Manage and maintain Warranty work in progress reports

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- **Skills & experience**
- Good Numerical and analytical skills, experience in Excell and Word programs
- Exposure to warranty control or spare parts interpreting
- Effective customer communication experience
- Exposure to service department/workshop operations
- Positive ‘Can do attitude

**Employee Benefits**

**What we offer**
- _Attractive Salary_
- _Supportive Team Environment with training provided_
- Career progression opportunities to support your employment goals
- Good team environment with a strong company culture and values.
- Employee Benefits Scheme: A range of services including discounted hotel rates and car hire

**How to apply**:
**Join the team**

Join us in shaping the future of Tutt Bryant Group. We look forward to hearing from you

Tutt Bryant Group is an equal opportunity employer.
- **Posted on**: 21 February 2025
- **Perth WA**: South Guildford
- **Work Type**: Service
- **Classification**: Trades & Services
Automotive Trades
- **Division**: Tutt Bryant Equipment