Service Department Warranty Clerk

2 days ago

Perth, Western Australia Tutt Bryant Group Limited Full time $70,000 - $120,000 per year
About the company

Tutt Bryant Group

Originated in 1938, Tutt Bryant Group is a construction equipment supplier providing equipment sales and hire, parts and services, cranes, heavy lifting & specialised transport, and engineering solutions. Tutt Bryant has been known for quality, professionalism and innovation in the construction and heavy equipment industry. Today Tutt Bryant operate nationally with more diverse capabilities to the construction, mining, and trade sectors in Australia.

The Division you will be part of:

Tutt Bryant Equipment is the organisations' Equipment Sales & After-Sales Support (Parts & Service) division. As a national multi-franchise distributor of earthmoving and construction equipment, Tutt Bryant Equipment exclusively represents a number of global brands in Australia. In addition to capital equipment sales, Tutt Bryant Equipment supports its customers in the provision of spare parts, consumables, mechanical service, repairs and other support functions.

The Role & Your Requirements

About the role

Reporting to the Service Manager the role involves administrating and completing Warranty Administration tasks to prepare and submit Warranty claims. This involves attention to detail, accurate data entry and effective communication skills. There is an element of customer contact and internal department liaison required, training and support to the successful applicant will be provided. Parts interpretation experience or a willingness to learn this component of the role would be ideally suited to this position.


Duties


• Support the Service Delivery Team and reconcile warranty administration paperwork


• Ensure Warranty processing of claim, parts allocation and submission of claims is completed within designated timeframe


• Manage and maintain Warranty work in progress reports


Skills & experience


• Good Numerical and analytical skills, experience in Excell and Word programs


• Exposure to warranty control or spare parts interpreting


• Effective customer communication experience


• Exposure to service department/workshop operations


• Positive 'Can do attitude

Employee Benefits

What we offer

  • Attractive Salary
  • Supportive Team Environment with training provided
  • Career progression opportunities to support your employment goals
  • Good team environment with a strong company culture and values.
  • Employee Benefits Scheme: A range of services including discounted hotel rates and car hire
How to apply

Join the team

Are you up for a challenge? Take the first step by applying for this position. To view other vacant positions please visit the careers page at to browse through our current job listings. 

Join us in shaping the future of Tutt Bryant Group. We look forward to hearing from you

Tutt Bryant Group is an equal opportunity employer.

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