National Account Manager

**WORK TYPE**:
Full Time

**LOCATION**:
Brisbane

**JOB TYPE**:
Sales & Business Development

**APPLICATIONS CLOSE**:
**National Account Manager - Inside Sales**:
Hello. We’re Virgin Australia. And we’re back (in a big way).

We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It’s about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do.

**What you’ll be doing**:
The objective of the Inside Sales, National Account Manager role is to drive sales through nurturing leads, closing sales and increasing revenue from existing customers. You will be managing corporate accounts of value up to $1,000,000 annually.

Other key responsibilities will include:

- Achieve sales budget and improve revenue growth and revenue quality in the Business Events & Group Travel channel
- Deliver positive commercial outcomes for the business.
- Engage in the crafting of a robust revenue development plan for your sales portfolio.
- Follow up on leads and close sales to increase revenue from existing customers.
- Develop strong business relationships with key customers and stakeholders to facilitate to meet the needs of customers
- Proactively reach out to new and existing customers.
- Develop and execute a customer engagement plan (including support from manager and team).
- Build future growth in customer portfolios by recognising repeat conversion of business.
- Retain customers through active and productive account management
- Research and discover methods to increase customer engagement.

**You’ll be great in this role if you have**:

- The ability to work with mínimal supervision and effectively prioritise.
- Proven experience in negotiating in a competitive environment.
- Proven network of corporate or travel related contacts.
- Proven abilities in high level customer service
- Sound knowledge of fares and ticketing and/or revenue management principles
- Demonstrated ability to engage and operate at all customer levels while also able to collaborate with multiple stakeholders and partners (internally and externally).

**What you’ll get from us**

This is a fantastic opportunity to directly impact our Sales Strategy. This is position has high exposure and the opportunity to drive and influence key business outcomes with our Agency Partners.

Also, we’re committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to):

- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation and experiences worldwide
- Discounted Virgin Australia Lounge membership
- Hospitality, retail, technology, beauty services and wellness discounts
- Wellness support, including the _betterme_ digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life - physical, mental, social and financial

**COVID-19**

The safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.

**Ready to apply?**

We’re ready to hear from you.