Ski Club of Victoria

4 days ago

Mount Buller, Australia Mt. Buller Full time

The Ski Club of Victoria is seeking an experienced Front Office Receptionist to join their team for the coming Winter season.

If you have a passion for service and a keen eye for detail, this may be the job for you

The Ski Club of Victoria is the oldest alpine club in Victoria and prides itself on its hospitality and historical contributions to Mount Buller as an Alpine Resort.

Ideally, we are looking for a fun-loving personality who is not afraid to have a chat to our members. Experience in a similar role is essential and great attention to detail and the ability to multi task are key attributes to being successful in this role. This is a full-time seasonal position across a 7-day operation that will include regular weekend and evening work.

This position will ideally start in April however may be flexible for the right person.

Shared accommodation can be provided onsite for a discounted fee.
- For full details of the role please see the overview of duties and responsibilities below._

Greet all guest on arrival and ensure club licensing rules are adhered too.

Ensure a smooth and efficient experience delivered to all guests at check in, during their stay and at check out.

Accurately and efficiently receive and process guest reservations whilst observing policy and procedures for the hotel operation.

Attend to all incoming calls

Monitor all guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.

Ensure accuracy of reservations in respect of depositing information, billing/credit details, Member/Guest special requests, room rates and guest information.

Assist in maximizing room revenues through effective utilization of room rates and promotional packages.

Contribute towards maintaining integrity of inhouse membership database, process new memberships and drive Membership sales.

Daily reconciliation of Shifts and cash on hand.

Dont miss out on this opportunity of a lifetime to live and work in the mountains, learn to ski or snowboard and work with a great crew.

**_Applicants must have the right to work in Australia and be able to commit to the entire season_**.

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