Lift Attendant/operator

**Location**
Mt Buller

**Department**
Mountain Operations

**Type**
Seasonal

**Description**
Our team is passionate about our mountain and our people. If you thrive on the satisfaction of great customer care, being on the ball, being on time, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk Mt Buller promises an ‘office’ like no other and yes, skiing and boarding is part of the experience with a season pass just one of the perks of working with us. You’ll be up for pulling together with your crew, bunking in shared accommodation and the unpredictability and unique challenges of the alpine environment.
Mt Buller has more than 300 hectares of spectacular skiable terrain including more than 80kms of groomed trails. This amazing ski area is accessed via Victoria’s largest lifting network of 21 lifts operated by Lift Attendants/Operators who are motivated, safety conscious, and service oriented.
Our Lift Operations team members enjoy working in a spectacular alpine environment and thrive on face to face contact with our guests.
Lift Attendants/Operators are Mountain Operations front line leaders and therefore must be committed to providing an exceptional level of guest service. This means Lift Crew Attendants/Operators must be extremely active, engaging, and able to communicate with guests in an informative and friendly manner. This role is integrated with Access Control.
**Your responsibilities will include**:

- Assisting guests and directing traffic in lift loading and unloading areas whilst also ensuring guests’ safety
- Ensuring lifts are working at full capacity by manually orchestrating guests loading during peak season and busy times
- Manual snow moving
- Monitoring Ski Data gate systems at Lifts to ensure trouble-free access and maximum loading
- Providing relevant B-TAG and mountain information as well as any product knowledge required by guests
- Identifying access (pass) problems and coordinate resolution
- Understanding of hardware and software used by Access Control (Tablets, Scanners, Batteries, Radios)
- Recording and informing Supervisors about all guest and information technology issues

**We're looking for people with**:

- Proven experience in the guest service industry
- Excellent communication skills
- Safety awareness
- Ability to work outdoors in different weather extremes, whilst still maintaining a friendly and positive disposition
- High regard for personal appearance and presentation
- A happy, healthy, active, and positive attitude
- A Solid work ethic
- The ability to work independently as well as in a team environment
- Previous skiing/snowboarding experience is preferred but not essential
- Previous employment in Lift or Access Control operations at other resorts is an advantage but not essential

**Requirements**:
*
Must be available to work from the commencement of the winter season until the end of the season
- At least 18 years old
- Accommodation is provided however having your own accommodation is advantageous

You work and play hard. Fresh snow gets your heart pumping. Us too. We are single-minded about delivering the best possible mountain experiences for our guests and our team. We will deliver training, opportunity and support and invite you to join us. Together - let’s make a difference, make some turns and make memories.
- Buller Ski Lifts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability, or any other status protected by applicable law._