Administrative Services Officer

Location: Western Region | Ballarat

Job type: Part time

Organisation: Grampians Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: 18263

**Permanent Part-Time (Monday - Wednesday: 8:30am - 5.00pm)**

**About the Role**

Grampians Area Mental Health Services is seeking a highly motivated and experienced Administration Services Officer (ASO) to join our service. As a leading healthcare provider in the region, Grampians Health is committed to providing the highest quality care and service to our patients and the community.

This position is responsible for providing front line customer service on the Mental Health reception desk, assisting the public with face-to-face and phone enquiries. Monday-Wednesday. 8.30am-5.00pm. This would suit a person with 3 -5 years administration experience coupled with; outstanding customer service skills; strong communication skills; attention to detail; whilst maintaining a positive attitude and supporting multidisciplinary teams.

You will have proven experience in using Microsoft Office Word, Excel, and Outlook. The role includes (but is not limited to) screening and attending to a broad range of internal and external confidential and sensitive enquiries; provide reception services; data entry; maintaining and updating office and information management systems and procedures; and typing of medical correspondence.

As an ASO you will need to be flexible in adapting to change as per service needs; comfortable learning new systems; well organised; and have the ability to determine competing priorities and timelines.

Experience working in a mental health or medical health setting and familiarity with medical software/ electronic medical records would be highly desirable.

**Culture & Benefits**
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Discounted on-site parking
- Access to discounted health club membership
- Staff rewards and recognition programs

**About Grampians Health**
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

**Ballarat Region**
Ballarat is the largest centre in Western Victoria and the states fastest growing inland city. Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes.

**How to apply**
Click **APPLY** or contact Belinda Collie, Administration Manager, Grampians Area Mental Health Services on 5320 4156. for a confidential discussion.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
- Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people._