Administration Officer

**Administration Officer - Specialist Clinics**
**Permanent, Full-time**

**About Grampians Health**

Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.

This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.

A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.

Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services. This means your career will be as diverse and rewarding as you strive to be.

**About the role**

The Administration Officer is integral to the effective and efficient operation of all the clinics, as well as the call centre, within Specialist Outpatient Clinics, on a day to day basis. Liaising with the Nurse Unit Manager (NUM), Associate Nurse Unit Manager (ANUM), in conjunction with medical, nursing, and clerical staff, to facilitate an integrated model of care, will be a key part of this senior administrative role.

**Key Responsibilities**

You will:

- Participate in the process of recruitment, selection and retention of administration staff;
- Coordination Specialist Outpatient Clinics administration team, including the monitoring and organisation of the administrative elements of the clinics and call centre;
- Provide and promote excellent customer service; and
- Promote efficient teamwork and service provision.

**Skills and experience**

You will have:

- Experience working in a similar administrative role;
- Excellent interpersonal, communication and negotiation skills;
- Ability to multitask and adapt to changing and competing priorities and environment;
- Prior experience in leading and coordinating administrative team/s;
- Qualification in Business / Office Administration preferred but not essential; and
- Certificate in medical terminology preferred but not essential.

**Grampians Health Culture & Benefits**

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Access to discounted health club membership
- Staff rewards and recognition programs

**Ballarat Region**
- Ballarat is the largest centre in Western Victoria and the states fastest growing inland city. Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes.

**How to apply**

Click **APPLY** or contact Samantha Stevens, Nurse Unit Manager on 0466 748 017 for a confidential discussion.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
- Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people._**Selection Criteria**
- Essential : Have you received three doses of a COVID19 vaccine? If no, please provide further detail regarding doses received, booking dates and/or other relevant information.