Administration Officer

Ballarat Central, VIC, AU, 3350

**Join Our Team**

We are seeking Administration Officers to join our team.
- **Position Location: Ballarat, Stawell or Horsham**:

- **Multiple Positions Available**

**Who are we?**

**Aged Care Assessment - Grampians (part of Grampians Health)**is a well-regarded aged care assessment organisation, that provides community and hospital based aged care assessment across the Grampians Region.

We are recruiting to assist in delivering administrative requirements related to the updated Single Assessment that has been implemented by the Commonwealth Government in response to the Aged Care Royal Commission (replacing the previous RAS and ACAS system). To deliver this important service, we're recruiting Administration team members across various locations. Whether you're an experienced administrator, or a passionate professional, we invite you to join our dedicated team and help us make a real difference in people's lives.

**About the role**

The purpose of this role is to assist with administrative requirements related to assessment services for My Aged Care clients. The Assessment is designed for people who may need entry-level support to help them stay at home or for more complex support related to Home Care Packages, entry into Residential Care, Respite Services and other related services. Administration Officers work as part of a highly skilled and collaborative administrative team delivering support and guidance to the Aged Care Assessment team to deliver high quality assessments, with a focus on client experience.

**Key Accountabilities**
- Provide administrative support, at the direction of the Team Leader, during the referral and assessment process.
- Liaise with relevant staff regarding acceptance and allocation of referrals.
- Assist assessment delegates with administrative tasks such as printing and sending client letters.
- Coordinate and schedule appointments, meetings, and events.
- Ensure accurate documentation and record-keeping.
- Support the smooth operation of the assessment process.
- Work as part of the Aged Care Assessment - Grampians Team to coordinate client referrals and link with appropriate service providers.
- Support the delivery of coordinated and transparent services through the centralised client record and My Aged Care Gateway.

**About You**
- Minimum 1 years’ administration experience within a fast paced human service working environment.
- Minimum 3 months experience in aged care or aged care needs assessment preferred.
- Ability to manage multiple tasks, prioritize, and maintain attention to detail
- Intermediate skills in the use of client and staff information Systems (e.g. MAC, BOSSNet, IBA) highly regarded
- Demonstrated knowledge and/or experience in communicating with people who are aging and their families/carers.
- Demonstrated understanding of the provision of community-based support services to the aged desirable.
- Confident communication and interpersonal skills.

**Interested?**

**About Grampians Health**
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

**Culture & Benefits -**We offer a flexible, family-friendly, close-knit working environment which creates a great workplace culture for highly engaged people to do great things.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Staff rewards and recognition programs
- Career Development
- Employee Counselling (EAP)

**Ballarat Region**
Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city. Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

**Horsham Region**
Located on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region. With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play. Horsham offers affordable housing, education and accessible community services.

With natural attractions such as the Grampians National Park, Mount Arapiles and the Little Desert National Park nearby, there is plenty to see and explore.

If you are dreaming of a