Current jobs related to Customer Service Officer - Canberra - PERSOLKELLY
-
Customer Service Officer
2 days ago
Canberra, Australia HAYS Full timeSeeking a motivated Customer Service Officer for a Temporary Contract **Your new company** This locally known company delivers large-scale precincts both residential and commercial and are in need of a Customer Service Officer. **Your new role** The successful applicant will be responsible for being the first point of contact including: - Customer...
-
Customer Service Officer
3 days ago
Canberra, Australia ACT Government Full timeCustomer Service Officers are the first point of contact for customers and visitors accessing Canberra Memorial Park (CMP) services. They deliver high-level customer service, regularly interacting with members of the community, often on some of their most challenging days. This position plays a key role in coordinating sales processes and promoting the...
-
Customer Service Officer
1 week ago
Canberra, Australia HAYS Full timeSeeking a highly motivated and experienced Customer Service Officer. **Your new company** This high profile company is seeking to find an experienced Customer Service Officer to join their dynamic team. **Your new role** **What you'll need to succeed** To be successful for this role you will have excellent communication skills both written and verbal,...
-
Customer Service Officers
1 day ago
Canberra, Australia Belgravia Health & Leisure Group Pty Ltd Full time**ACT, Canberra Olympic Pool - Canberra 2601** - Enjoy a great work / life balance with mornings, evenings and weekend shifts - Free facility access - Future growth opportunities within Belgravia Leisure This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions! **The...
-
Customer Service Officer
5 days ago
Canberra, Australia AMA Collision Full timeGrow your career with an industry leader - Permanent, full-time position, Monday to Friday - Friendly, welcoming team and position for the long term Join the supportive, friendly team at Gemini Kingston — centrally located closed to Fyshwick, just off Canberra Avenue, with free parking available to employees. The site is fully equipped with Car-O-Liner...
-
Customer Service Officer
5 days ago
Canberra, Australia Capital Region Community Services Full time**Introduction**: About the Customer Service Officer position The Customer Service Officer plays an integral role in providing support to older people, people living with a disability and people requiring short term medical care to access the Commonwealth Home Support Programme (CHSP), Home Care Packages (HCP), Community Assistance and Temporary Supports...
-
Customer Service Officer
2 days ago
Canberra, Australia Modis Full timeAre you intrigued by the ever-expanding world of IT? Let us help you ignite your passion by exploring the exciting opportunities available to you at Akkodis. Reach out to us today to learn more about how we can guide you towards a fulfilling career in this dynamic industry_**_._** We are seeking a highly motivated **Customer Service Officer** to join our...
-
Customer Service Officer
1 day ago
Canberra, Australia Elliott Gray Full timeFree parking | Gym Membership - Competitive salary | Career Growth Opportunity - Dynamic and friendly work environment! Elliott Gray is seeking somebody that is looking to gain valuable life experience and work with a dynamic team in a friendly and fast-paced environment. We are looking for not just one, but two outstanding individuals to join our...
-
Customer Service Officer
1 day ago
Canberra, Australia HAYS Full timeCustomer Service Officer **Your new role** Duties and responsibilities: - Manage the customer experience from quoting through to delivery with a high attention to detail and level of professionalism that will generate repeat and ongoing business. - Coordinate transport requirements with relevant stakeholders to ensure efficiencies are met and delivery...
-
Ndis Customer Service Officer
1 day ago
Canberra, Australia Nexia Australia And New Zealand Full timeNDIS Customer Service Officer **04th September, 2024** The Nexia Australia network, supported by global links to Nexia International, provides a holistic solution to a diverse range of clients - from large corporate organisations to privately owned businesses, as well as high net worth individuals. Nexia Canberra's Office is based in the Canberra CBD, with...
Customer Service Officer
2 weeks ago
Provide high-quality customer service to visitors at the Australian War Memorial, a landmark organisation in Canberra. Shifts are rostered around your availability
About PERSOLKELLY
At PERSOLKELLY, we are fresh-thinking and take an innovative approach to maintain our position as a recruitment industry leader in a constantly changing world. We solve business challenges for employers across Australia & New Zealand in STEM, IT, Government, Professional Services, Management, and Executive staffing. As the largest recruitment organisation in the Asia Pacific, we partner with most of the top ASX companies who actively seek us out for our size and stability, market knowledge, and the confidence that their recruitment needs will be professionally served today and well into the future.
The Role
This award-winning institution aims to help remember, interpret, and understand the experiences of war, and to commemorate the sacrifices of Australians who have died at war.
As a Visitor Services Officer at Australian War Memorial, your responsibilities will include:
- Actively engaging visitors in a welcoming and friendly manner;
- Providing accurate and helpful information on all Memorial exhibitions, tours, displays, activities, and amenities;
- The delivery of interactive, engaging and informative public programs;
- Assisting with the delivery of ceremonial components of the daily Last Post Ceremony, ANZAC Day, Remembrance Day & other ceremonies as required;
- Sensitively maintaining gallery security whilst positively conveying to visitors an understanding of the dignity and commemorative ethos of the Memorial;
- Identifying and assessing visitors' needs and creating trust with visitors through open and interactive communication.
- Providing cloaking services and promoting Memorial saleable items to visitors;
- Providing emergency and first aid response as required;
- The manual handling and movement of a wide range of objects as required including but not limited to electrical and audio equipment, bollards and barriers.
- Assist with managing school visitors throughout their visit;
- Adhering to the APS Values and Code of Conduct;
- Following communication procedures, guidelines, and policies.
- Provision of visitor emergency response within the museum.
About You
Working within the Visitor Services Team, you will be the first point of contact for the visitors to the Memorial galleries. You will enjoy working as part of a team and have availability to work on weekdays, weekends, and public holidays.
Desirable criteria for this role include:
- Excellent communication and presentation skills
- Proven customer service experience or experience as aclient service representative
- Availability to attend full-day or half-day shifts, per the roster requirements
- Flexibility to attend last-minute shifts when requested
- Ability to display empathy and actively listen during visitor interactions
- Ability to multi-task, prioritise, and manage time effectively
- A deep understanding of, and commitment to the purpose and charter of the Australian War Memorial
Employee Benefits
This role offers a great deal of flexibility, as shifts are rostered around your availability. Full training is provided onsite by the Australian War Memorial team. This position is great for someone looking for an exciting casual opportunity in a landmark organisation in Canberra.
**Who are we**
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
**So it's over to you. If you would like to join our team, please APPLY now.**
**To learn more about working with PERSOLKELLY, we encourage you to visit our website.
