Customer Service Officer

6 days ago

Canberra, Australia CSR Full time

Customer Service Officer - HUME, ACT
CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.
Our purpose is ‘Building solutions for a better future'. We have a forward momentum and we're on our way to bigger, better and aspirational outcomes for our employees, customers and communities in which we operate.

**About the opportunity**:
Our facility based in HUME, ACT is currently seeking an experienced, positive, and motivated Customer Service Officer whose expertise and guidance will provide a personalised and professional service to our customers.
We are looking for someone who is passionate about their work and can explore various options for our valuable clients beyond their expectations.
Monday to Friday 8am till 4pm (these hours can be flexible, as well as WFH options could be considered).

**Key responsibilities include but are not limited to**:

- Coordinating deliveries with transport
- Liaising with customers and transport seamlessly
- Prepare customer orders in a proficient and accurate manner
- Prompt, accurate and ‘live' order entry into SAP
- Manage customer expectations through accurate communication with internal and external stakeholders including any overflow from other regions
- Quality service in a courteous & professional manner to internal & external customers
- Be flexible with work hours to cover the role as required - be a team player
- Raise Purchase orders and arrange services for centre on a needs basis
- Log and follow-up customer complaints - (pricing, quality & service)
- Other SAP duties as they arise ie. notification's processing and maintenance

**About you**:

- Demonstrated experience in a similar customer service role
- SAP system knowledge (desirable)
- Highly organised, with ability to multi-task in a fast-paced environment
- Strong attention to detail
- Ability to deal with conflict resolution
- Excellent communication skills (written and verbal)
- Computer literate knowledge of MS Office software
- Data Entry skills with high attention to detail and accuracy
- Ability to prioritise your workload in a fast-paced environment
- You are a driven self-motivated individual
- Willing to travel to Albion Park, NSW to cover leave (around 2-3 times per year)

If the above sounds like you, and you are excited by this opportunity, you could be one step closer to becoming a part of our highly regarded team

  • Customer Service Officer

    2 weeks ago

    Canberra, ACT, Australia Bank Of Queensland Full time

    **About the Role**- Seeking passionate Customer Service Officer to join the BOQ team- Flexible workplace & Collaborative Team - Owner Managed Branch Canberra City Based- Full time opportunity and open to discussion for part timeAs the Customer Service Officer, you will be the 'face' of the Bank within the Branch, providing exceptional customer service to...

  • Customer Service Officer

    2 weeks ago

    Canberra, ACT, Australia Act Government Full time

    Customer Service Officers are the first point of contact for customers and visitors accessing Canberra Memorial Park (CMP) services. They deliver high-level customer service, regularly interacting with members of the community, often on some of their most challenging days.This position plays a key role in coordinating sales processes and promoting the...

  • Customer Service Officers

    2 weeks ago

    Canberra, ACT, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **ACT, Canberra Olympic Pool - Canberra 2601**- Enjoy a great work / life balance with mornings, evenings and weekend shifts- Free facility access- Future growth opportunities within Belgravia LeisureThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions**The...

  • Customer Service Officer

    2 weeks ago

    Canberra, ACT, Australia BocElgas Full time

    Permanent position with world-renowned organization- Opportunities for training and career progression- Amazing team with an inclusive culture**About Elgas**Elgas is a pioneer provider of LPG and related products, services and technical solutions in Australia & New Zealand. A part of Linde PLC, we are known as experts in our field, who hold the safety of...

  • Customer Service Officer

    2 weeks ago

    Canberra, ACT, Australia Ama Collision Full time

    Grow your career with an industry leader- Permanent, full-time position, Monday to Friday- Friendly, welcoming team and position for the long termJoin the supportive, friendly team at Gemini Kingston — centrally located closed to Fyshwick, just off Canberra Avenue, with free parking available to employees. The site is fully equipped with Car-O-Liner...

  • Customer Service Officer

    6 days ago

    Canberra, Australia HAYS Full time

    Seeking full-time Customer Service Officer role based in Canberra. **Your new company** This customer-owned social enterprise is seeking an immediate, enthusiastic, and outgoing customer service person who would like to start their career in finance. In this company, you will be providing access to financial/banking and community solutions to...

  • Customer Service Officer

    2 weeks ago

    Canberra, ACT, Australia Capital Region Community Services Full time

    **Introduction**:About the Customer Service Officer positionThe Customer Service Officer plays an integral role in providing support to older people, people living with a disability and people requiring short term medical care to access the Commonwealth Home Support Programme (CHSP), Home Care Packages (HCP), Community Assistance and Temporary Supports...

  • Customer Service Officer

    2 weeks ago

    Canberra, ACT, Australia Modis Full time

    Are you intrigued by the ever-expanding world of IT? Let us help you ignite your passion by exploring the exciting opportunities available to you at Akkodis. Reach out to us today to learn more about how we can guide you towards a fulfilling career in this dynamic industry_**_._**We are seeking a highly motivated **Customer Service Officer** to join our...

  • Customer Service Officer

    1 week ago

    Canberra, Australia Hudson Australia Full time

    Hudson are looking for Service Desk Support Officer to support a busy Federal team. 12 month contract Canberra location Customer Service and Service Desk experience **About the role** - Monitor team service request queue respond to and resolve Level one ICT or Corporate customer enquiries within Service Level Agreements timeframes - Assist to find...

  • Customer Service Officer

    2 weeks ago

    Canberra, ACT, Australia Elliott Gray Full time

    Free parking | Gym Membership- Competitive salary | Career Growth Opportunity- Dynamic and friendly work environmentElliott Gray is seeking somebody that is looking to gain valuable life experience and work with a dynamic team in a friendly and fast-paced environment. We are looking for not just one, but two outstanding individuals to join our client's team...