Customer Service Officer

16 hours ago

Canberra, Australia Hudson Australia Full time

flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to assist in the delivery of an Electoral Event.

Our client supports the engagement of the workforce that assist in the delivery of an Electoral Event. Roughly 120,000 people are engaged during this period and the Support team supports 151 Division nationally in the employment, training, and payment of this workforce. The Support Teams are the business owners of all supporting policies and guidelines, two bespoke systems, and are the first point of call for Divisions and the Workforce.

**About the role**:

- **9** full-time positions across Canberra (on-site only)
- 6-month contract (potential extension)
- $42-$45 per hour + Super
- Full-time hours, Monday to Friday (Work on weekends may be required)
- Jobs are in urban locations and close to public transport: Elizabeth St location
- Easy to fill timesheet, on-time weekly payment, and option for Real-Time Remuneration

**As** Customer Service Officer**, your responsibilities will include**:

- You are the first point of call from internal staff in relation to employment, training and payments.
- Make and communicate decisions within defined boundaries relating to the area of responsibility using training, templates and standard operating procedures provided.
- Cultivate and maintain stakeholder relationships, including assisting in the resolution of stakeholder problems.
- Make decisions and resolve issues with some guidance from more senior staff.
- Escalate complex issues as required.
- Undertake quality assurance activities to maintain the integrity, availability and capability of the systems including data input.

**Requirements**:

- Must be Australian citizen.
- Ability to work under pressure in a highly agile and fast pace operational environment.
- Solves problems while following a clear set of guidelines and rules.
- Demonstrates resilience and calm when dealing with complaints or challenging situations.
- Professional demeanour with a high level of integrity.
- Experience working in a call centre environment is desirable but not necessary.

We are looking for a customer service superstar with excellent communication skills and a proven ability to communicate effectively and sensitively with a diverse range of people.

As a flexhive member, enjoy benefits like 50+ retail savings, preferred super fund rate, and access to our learning platform (coming soon). By joining our talent pool, you'll be considered for multiple job opportunities.

Our 4-step process:

- Submit Application
- Complete Work Preference Survey
- Virtual Face-to-Face Interview
- Onboarding Training

**flexhive by Hudson opens a world of flexible jobs at your fingertips. We employ 100+ staff, pay over 1200 temps in Australia & New Zealand and grow weekly.

flexhive is part of Hudson Recruitment Group, one of APAC's most prominent independent recruitment agencies.

  • Customer Service Officer

    16 hours ago

    Canberra, Australia CSR Full time

    Customer Service Officer - HUME, ACT CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Our purpose is...

  • Customer Service Officer

    1 week ago

    Canberra, Australia Ampersand Full time

    **Duration**: 3 Months with possibility to extend **Pay Rate**: $52.19/Hour + Super **Location**: Canberra + Work From Home - Customer Service Officer are responsible for providing client-centered support to a diverse range of people. - Cultural awareness, some understanding of the complexities of housing and respect for people are important knowledge and...

  • Customer Service Officers

    2 weeks ago

    Canberra, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **ACT, Canberra Olympic Pool - Canberra 2601** - Enjoy a great work / life balance with mornings, evenings and weekend shifts - Free facility access - Future growth opportunities within Belgravia Leisure This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions! **The...

  • Customer Service Officer

    1 week ago

    Canberra, Australia BOCElgas Full time

    Permanent position with world-renowned organization - Opportunities for training and career progression - Amazing team with an inclusive culture **About Elgas** Elgas is a pioneer provider of LPG and related products, services and technical solutions in Australia & New Zealand. A part of Linde PLC, we are known as experts in our field, who hold the safety...

  • Customer Service Officer

    16 hours ago

    Canberra, Australia HAYS Full time

    Seeking full-time Customer Service Officer role based in Canberra. **Your new company** This customer-owned social enterprise is seeking an immediate, enthusiastic, and outgoing customer service person who would like to start their career in finance. In this company, you will be providing access to financial/banking and community solutions to...

  • Customer Service Officer

    2 weeks ago

    Canberra, Australia Elliott Gray Full time

    Free parking | Gym Membership - Competitive salary | Career Growth Opportunity - Dynamic and friendly work environment! Elliott Gray is seeking somebody that is looking to gain valuable life experience and work with a dynamic team in a friendly and fast-paced environment. We are looking for not just one, but two outstanding individuals to join our...

  • Customer Service Officer

    4 days ago

    Canberra, Australia Hudson Australia Full time

    Hudson are looking for Service Desk Support Officer to support a busy Federal team. 12 month contract Canberra location Customer Service and Service Desk experience **About the role** - Monitor team service request queue respond to and resolve Level one ICT or Corporate customer enquiries within Service Level Agreements timeframes - Assist to find...

  • Customer Service Officer

    2 weeks ago

    Canberra, Australia HAYS Full time

    Customer Service Officer **Your new role** Duties and responsibilities: - Manage the customer experience from quoting through to delivery with a high attention to detail and level of professionalism that will generate repeat and ongoing business. - Coordinate transport requirements with relevant stakeholders to ensure efficiencies are met and delivery...

  • Customer Service Officer

    13 hours ago

    Canberra, ACT, Australia BGIS Full time $65,000 - $100,000 per year

    Customer Service Officer – Bruce, ACTLocation: Canberra, ACTCompany: BGIS, Healthcare ClientEmployment Type: Full-Time, Permanent, On-SiteSalary: $65,000 per year plus superannuationImmediate StartWe acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.About BGISBGIS is a global...

  • Customer Service Officer

    11 hours ago

    Canberra, ACT, Australia BGIS Full time $65,000 - $80,000 per year

    DescriptionCustomer Service Officer – Bruce, ACTLocation: Canberra, ACTCompany: BGIS, Healthcare ClientEmployment Type: Full-Time, Permanent, On-SiteSalary: $65,000 per year plus superannuationImmediate Start We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.About BGISBGIS is a...