Underwriting Assistant, Prs

4 days ago

Melbourne, Australia Chubb INA Holdings Inc. Full time

Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

**Your Role**:
You will be responsible for supporting the Personal Lines Department (PLD) underwriting teams by undertaking research and basic underwriting functions including new business, renewal, and endorsement processing, broker communication, and other projects as directed by the Unit Manager. You will be the first point of contact for all policy maintenance and endorsement requests coming into the NUC through the entire producer network with the responsibility of completing associated work tasks within personal authority and referring to the Underwriter or Senior Underwriter where requests exceed personal authority.

**Your Responsibilities**:
Underwriting Quality

Evaluate, accept or decline new business, endorsements or renewal business based on underwriting guidelines to ensure profitability and growth of the PLD portfolios
Collate underwriting information and refer risks outside the scope of authority issued or the underwriting guidelines to the Underwriter or Senior Underwriter with recommendations
Prepare pre-renewal underwriting reviews and refer to the relevant Underwriter where required
Complete broker follow ups for outstanding work items as directed by the Unit Manager

Service Delivery

Establish and maintain professional, strong long-term working relationships with producers serviced through the NUC through the regular attendance of broker visitations, and Chubb home appraisal services
Ensure all work processes align with and adhere to CICA’s customer service charter, including monitoring progress of items referred to Underwriters for review
Foster and promote an environment of excellence in service delivery through your communication and professionalism with internal & external stakeholders

**Qualifications**:
**Your Skills & Experience**:
Experience within the Insurance Industry, or currently developing underwriting skills (beneficial)
Underwriting of policy practice and policy documentation requirements, including terms and conditions as defined by industry regulations is advantageous
Strong written and verbal communication skills
Demonstrated organisational, analytical and negotiation skills
Excellent PC skills in Microsoft Word, Excel and Powerpoint

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