Underwriting Assistant

1 day ago

Melbourne, Victoria, Australia CFC Full time $60,000 - $80,000 per year
Underwriting Assistant

Department: General Liability

Employment Type: Permanent - Full Time

Location: AU - Melbourne

Reporting To: Glenn Eason


Description
Are you looking to start or build your career in insurance and have a keen eye for detail? We are seeking an enthusiastic and proactive Underwriting Assistant to join our Melbourne Casualty team and support our growing Casualty portfolio.


About the role: Reporting to the National Manager – Casualty, you'll play a vital role in supporting the underwriting team, servicing brokers, and ensuring the smooth running of day-to-day operations. This is a fantastic opportunity to develop technical expertise, strengthen broker relationships, and contribute to a high-performing team.

You'll be responsible for assisting with renewals, preparing quotes, managing policy documentation, and supporting underwriters with administrative and pre-underwriting tasks.

Why Join Us?
This is an opportunity grow your career in a supportive team that values development, collaboration, and connection. You'll gain exposure to underwriting processes, broker engagement, and process improvement while contributing to a business that's redefining insurance.

If you're ready to build your underwriting expertise and thrive in a dynamic, innovative culture, we want to hear from you.

Responsibilities Include:
  • Support renewals, new business, and policy documentation
  • Prepare pre-renewal and underwriting quotes
  • Process policy endorsements and manage cancellations
  • Assist in maintaining broker relationships by ensuring timely and professional communication
  • Maintain shared inbox and accurate records across systems and escalate queries as needed
  • Support the preparation of quote documentation, proposals, and renewal presentations

About You:
  • Completion of secondary education 
  • 1-2 years' experience within an insurance, underwriting or broker context and an understanding of the Australian insurance market is highly regarded
  • Experience working in a busy, high-volume administrative or operational role.
  • Positive, professional, can-do attitude with a strong sense of accountability
  • Excellent customer service skills, including written and verbal communication skills
  • Excellent attention to detail and organisational skills with the ability to calmly navigate competing priorities
  • Proficiency in Microsoft Office and comfortable with IT systems

Why you'll love working for CFC We are proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity & Inclusion awards (Insurance Business Australia). All employees enjoy:
  • Our 'Excellence Program' encourages and rewards a culture of high-performing individuals and teams
  • 'You Do You Day' – an annual additional leave today to do something that brings you joy
  • Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
  • Annual end of financial year and end of calendar year events, in addition to social club arrangements
  • Optional annual charity volunteering day, facilitated by us
  • 3 additional personal leave days per year – for whatever you need
  • Flexible public holidays – to celebrate our diversity you can "Swap" 2 public holidays for a more culturally significant day to suit you


Applications will only be considered where you clearly explain in an application letter why you are a match for this role.  You must also include your resume.
  Applicants must be an Australian Citizen or Permanent Resident to apply for this role.
  Only shortlisted candidates will be contacted.

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