Service Advisor

2 weeks ago

Brisbane, Australia SC Career page Full time

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you
**About Us**:
We are a well-established automotive workshop committed to delivering top-notch service to our valued customers. Our team is dedicated to excellence, and we’re looking for a Service Advisor to join us.
**Role Overview**:
As a Service Advisor, you’ll be the bridge between our skilled technicians and our customers. Your primary responsibility will be to ensure a smooth service experience for every client who walks through our doors. No prior experience is necessary, but if you have it, that’s fantastic What matters most to us is your positive attitude, attention to detail, and process-oriented mindset.
**Key Responsibilities**:

- Customer Interaction: Greet customers warmly, listen to their concerns, and provide clear explanations of recommended services.
- Service Coordination: Schedule appointments, manage work orders, and keep clients informed about the progress of their vehicle repairs.
- Documentation: Accurate record-keeping is essential.
- Problem-Solving: Collaborate with our skilled technicians to find solutions that meet our customers’ needs.
- Attitude: Bring your enthusiasm, empathy, and can-do spirit to work every day.

**Qualifications**:

- Attitude: We can’t teach this A positive outlook and a willingness to learn are crucial.
- Process-Oriented: You love following procedures and ensuring things run smoothly.
- Communication Skills: Clear, friendly, and effective communication with customers and colleagues.
- Team Player: Work well with others to achieve common goals.

**What We Offer**:

- Competitive compensation
- Ongoing training and development
- Supportive team environment
- Opportunities for growth within the company

**How to Apply**:
If you’re ready to be part of a dynamic team and contribute to our success, please submit your resume and a brief cover letter highlighting your attitude and relevant skills.
We look forward to meeting you
**About Us**:
We are thl, a global tourism operator and the largest commercial RV rental operator worldwide. Following our merger with Apollo Tourism & Leisure in November 2022, we've become a powerhouse in the RV industry, spanning manufacturing, rental, and retail sectors. At thl, we champion diversity and welcome all talents to join us on our quest to revolutionize RV manufacturing, rental, and retail.
We are an equal opportunity employer, and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. All applicants must have the right to work in Australia.

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