Service Advisor

2 weeks ago

Brisbane, Australia Inchcape Full time

Are you passionate about cars and customer service?
- Do you have a knack for solving problems and ensuring the smooth operation of vehicles?
- If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive

Keystar Autoworld specialise in new and used Subaru, Mitsubishi, Kia, Volkswagen, Isuzu and Jeep vehicles.

Our highly successful **Keystar team located at Kippa-Ring** has an opportunity for a superstar **Service Advisor** who is passionate about vehicles and providing exceptional customer service through understanding the needs of our customers and making a difference, to join the team

**The opportunity**:
As a Service Advisor, you will be the face of our service department, providing essential guidance and support to our valued customers. Your role will involve:

- Greeting and assisting customers promptly and professionally.
- Conducting vehicle assessments and diagnosing issues.
- Recommending necessary repairs and maintenance.
- Explaining service recommendations in a clear and understandable manner.
- Coordinating service appointments and managing work orders.
- Ensuring accurate billing and payment processing.
- Maintaining a high level of customer satisfaction and loyalty.

**To excel in this role, you will show**:

- Automotive knowledge, Aftersales and a passion for cars.
- Strong interpersonal and communication skills.
- Exceptional customer service abilities.
- Ability to multitask in a fast-paced environment.
- Attention to detail and problem-solving skills.
- Computer proficiency for record-keeping and invoicing.

**Benefits and working for us**:

- Access to our **employee benefits program** including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa**,** financial services support, and a comprehensive employee wellbeing program.
- **Career and development opportunities **- providing you with a sense of purpose and direction, you drive your destiny with Inchcape
- **Supportive team environment **- We Foster a positive and supportive culture
- **Recognition and Rewards** - We recognise individual and team accomplishments

If you thrive on delivering a great experience, **APPLY NOW** and don’t miss out on this Career opportunity

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