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Customer Service Officer
2 weeks ago
This an exciting opportunity to work with a company that specialises in supply for the construction industry. A business that values its people and clients is looking for the right person to join them in the crucial role of Customer Service Officer.
As a Customer Service Representative, your key responsibilities will include:
- Efficiently handling sales order entry to ensure smooth operations.
- Expertly managing credits and returns to ensure customer satisfaction.
- Utilising the CRM system to enter prospect information accurately.
- Proactively following up on sales orders to ensure timely delivery and customer satisfaction.
- Assisting with backorder management through effective communication with clients.
- Resolving complaints and errors in a professional and efficient manner.
To be successful in this role you will need great time management skills, prioritisation, communication and customer service skills. This is a fast-paced role working within a dynamic team and environment that provides growth within your career.
