Intake and Community Engagement Manager

2 days ago


Alexandria, Australia Co-Hive Full time

**Intake and Community Engagement Manager**

Full-Time | On-Site (Alexandria Hub)

Reports to: CEO

Location: Alexandria, Sydney

**About Co-Hive**

Co-Hive is a purpose-driven and fast-growing organisation based in Alexandria, Sydney, dedicated to supporting young adults with disability aged 17-35 as they transition from school to adult life. In just 18 months, Co-Hive has emerged as a game-changing service — winning “Best New Disability Service” at the Australian Disability Service Awards and gaining national recognition for doing things differently.

We’re here to fill a critical gap. Too often, young people with disability leave school full of dreams, but quickly lose direction as they face a system that isn’t built for them. Co-Hive is rewriting that story — helping participants build skills, confidence, and independence through hands-on, person-led programs that lead to real outcomes in open employment, social connection, and independent living.

Our model is bold, creative, and grounded in real relationships. We co-design every program with participants and their families and work closely with employers, educators, and community partners to build pathways that truly empower. Our work is guided by the core values of self-determination, inclusion, and possibility.

With strong demand and a growing reputation, Co-Hive is now preparing to expand across NSW and beyond. This is a rare opportunity to join a team at the forefront of change — and help shape the future of an organisation already making a profound difference in people’s lives.

**About the Role**

This is a newly created **executive-level leadership role** that sits at the heart of Co-Hive’s growth and impact strategy.

As **Intake and Community Engagement Manager**, you will be responsible for **designing, building, and leading** Co-Hive’s intake, engagement, and community outreach functions — ensuring every participant and family experiences a thoughtful, values-aligned, and empowering journey from first contact through to enrolment and beyond.

You will work closely with the CEO and leadership team to shape the strategic direction of Co-Hive’s expansion. You will lead the development of new systems, establish and grow cross-functional teams, and actively build partnerships that deepen our community impact. You’ll also guide internal communications and stakeholder engagement strategies — ensuring clarity, connection, and consistency across Co-Hive.

This is not an operational coordination role - it’s a strategic, senior leadership position ideal for someone with a strong track record of **designing scalable systems**, **developing high-performing teams**, and **leading sector partnerships** with confidence and care.

**Key Responsibilities**

**Strategy & Leadership**
- Design and lead Co-Hive’s intake and community engagement strategy aligned with our growth
- Build scalable systems and processes for enquiry, assessment, onboarding, and transitions
- Collaborate with the CEO and executive team to shape strategic direction
- Establish and lead a high-performing intake and engagement team with clear structure and career development
- Actively contribute to organisational planning, internal communication, and cross-team collaboration

**Stakeholder Engagement & Partnerships**
- Develop and manage strong relationships across schools, referrers, service providers, and the NDIS ecosystem
- Represent Co-Hive at sector events, forums, and community functionsDevelop stakeholder plans and partnerships that strengthen referrals, visibility, and reputation
- Manage relationships with donors, sponsors, and collaborators as Co-Hive grows

**Participant Intake & Onboarding**
- Develop and lead the end-to-end participant intake journey - from initial contact to enrolment and transition planning
- Ensure intake processes are respectful, inclusive, and aligned with participant goals
- Lead the assessment of participant suitability and support needs, and communicate clearly across teams
- Ensure all documentation, schedules of support, and communication are delivered to a high standard

**Community Events & Communications**
- Work closely with Marketing & Communications to develop messaging and engagement plans
- Develop and lead key events including Open Days, family info nights, expos, and our annual Family & Carers Conference
- Maintain consistent, inclusive communication across platforms - from social media to newsletters and blogs
- Contribute to the development of Co-Hive’s annual report and other stakeholder materials

**What You’ll Bring**
- You are a **visionary leader** who can turn strategy into action and bring people with you
- You have **7+ years senior leadership experience** within the disability, education, or community sectors
- You’ve led the **design and implementation of new systems, programs, or departments** from the ground up
- You thrive on building **collaborative teams** and fostering a culture of trust, accountability, and impact
-



  • Alexandria, Australia United for Care Full time

    **About the Role**: We’re seeking an Operations Manager in Home and Community to oversee client intake, service delivery, and team management for our Community Participation and In-Home Care programs. This role is central to our operations, helping drive growth, ensure compliance, and enhance service quality. **Why Us?** - **Career Growth and...


  • Alexandria, Australia United for Care Full time

    United for Care is not your standard disability care provider. We are a disruptor in the sector, looking to center people, not processes. Our unique solutions provide greater care, independence, and permanence for vulnerable and disabled people, inspiring lifestyle freedom._ - _ Competitive Salary_ - _Permanent Full-time _ - _A dynamic and inclusive work...


  • Alexandria, Australia Ampol Full time

    Permanent full-time position - Location: Sydney preferred - flexible to other locations - Hybrid working model **About the Role** Reporting to the National Retail Communications, Engagement & Deployment Manager, the Retail Communications, Engagement & Deployment Advisor is responsible for supporting the execution of the retail communication and deployment...


  • Alexandria, Australia United for Care Full time

    **About the Role** At United for Care, we are dedicated to transforming the lives of people with disabilities, providing them with opportunities for independent living in a supportive and caring environment. Our tailored services offer 24-hour support in individual apartment accommodation, ensuring fuller, better lives for members of our community living...


  • Alexandria, Australia Ampol Full time

    **About Ampol**: Ampol supplies fuel to approximately 80,000 business customers in diverse markets across the Australian economy, including defence, mining, transport, marine, agriculture, aviation, and other commercial sectors. Our retail network also serves approximately three million customers every week with fuel and convenience products. We now also...


  • Alexandria, New South Wales, Australia Lug and Carrie Full time $80,000 - $120,000 per year

    About Lug+Carrie:Established in 2020, Lug+Carrie is on a mission to transform urban mobility by providing sustainable and efficient eBike transport solutions. We offer flexible eBike subscriptions, as well as new and ex-fleet eBike sales. Our teams in Brisbane, Melbourne, and Sydney are dedicated to helping communities make a "Good Move" on an eBike,...

  • Communication Lead

    2 days ago


    Alexandria, Australia United for Care Full time

    **Competitive Salary**: - **Based in Alexandria**: - **Collaborative, fun work environment** **Our Purpose** - United for Care offers independent living for members of the community to live in individual apartment accommodation with 24 hour support in our Vertical Villages. The team at United for Care are passionate and dedicated to innovation in the...

  • Marketing Manager

    2 days ago


    Alexandria, New South Wales, Australia Bloom and Grow Australia Pty Ltd Full time $90,000 - $120,000 per year

    Position Overview:We are seeking a dynamic and experienced Marketing Manager to drive the success of Bloom & Grow brands across Australia. In this pivotal role, you will develop and execute a comprehensive marketing plan that aligns with our business objectives, ensuring efficient allocation of budget resources to maximise impact. This is an exciting...


  • Alexandria, Australia Dimeo Indigenous Full time

    **Dimeo Indigenous is Australia’s leading Indigenous Commercial cleaning provider, offering services to a range of high-end clients across both local and regional areas. Our mission is to deliver exceptional cleaning services while fostering genuine engagement and creating opportunities for Indigenous communities.** - What We Do:_ - We provide professional...


  • Alexandria, New South Wales, Australia Ready Enable Pty Ltd Full time $43,000 - $90,000 per year

    About the roleDo you want to support people to be independent and reach their goals?Do like flexible work where no two days are the same?Overnight/sleepover shifts available in for Eastern Suburbs clientBase rate of $42.94 per hours (includes super) for those with qualifications and experience or $40.58 for entry level (less than 12 months exprience) (rates...