National Project Coordinator

5 days ago

Melbourne, Australia Service Stream Full time

Primary Location

Melbourne, VIC
Job Description Summary

The primary objective of the role is to ensure accurate and timely claims and payments are processed. This will include end to end ownership of the claims and invoicing process’.
About the Role

About the role

Service Stream’s Telecommunications Division are currently seeking a National Project Coordinator to join our Optus Colossus team.

Location: Hybrid WFH model based in Chatswood or Melbourne.

Basis: Permanent, full-time

Reports to: National Delivery Manager

Key responsibilities

The National Project Coordinator plays a key role in the on-going project administration activities, ensuring that internal and external stakeholders are provided with the required appropriate artefacts and completion documents to ensure effective and on time payments both to sub-contractors and from the client.

In this role you will also be responsible for the following:

- Reviewing and analysing data to ensure subcontractor claims and invoicing processes are being adhered to.
- Ensuring timely and accurate payments are made through Jobpac/IFS/MDFS and other financial systems.
- Attending client meetings.
- Management of all claim rejection responses including analysis of root cause, initiatives to reduce rejections and the presentation of commercial justification to Optus on items disputed.
- Carry out claim checks.
- Maintain all databases and reporting relating to activities in your project area.
- Reporting to relevant stakeholders on the overall status of claims.
- Assist the team with other delivery requirements including but not limited to - onboarding, land access, and field updates.

Skills and Experience

We are looking for someone with a great attitude and strong desire to learn. Ideally you would also posses the following:

- Proficiency in MS Office Suite.
- Experience in stakeholder and client management.
- Well-developed verbal and written communication skills.
- Excellent organisational skills and high level of attention to detail.
- Experience in project claims and administration in telecommunications.
- Experience in relevant systems including Jobpac, MDFS, IFS, Power Bi, Workday, Concur (desirable).
- Degree or qualification in Finance or Business Administration (desirable).

**Benefits**:

- Hybrid working arrangement.
- Great Team Culture.
- Focus on employee reward and recognition.
- Wide range of corporate staff benefits - including discounts at major retailers across Australia.
- Opportunities for growth and development in a leading ASX-listed company.

Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients and communities.

We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment.

Service Stream encourages and welcomes the opportunity for applicants to share their lived experiences.

How to Apply

If this sounds like the role for you, click ‘APPLY’ to submit your CV.

Department

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