Account Manager

**Let’s be unstoppable together**

At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Circana is proud to be Certified by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

**So, why Circana?**

We’re progressive, inclusive and people focused. We seek to create a down-to-earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us, and we offer a number of fantastic benefits including;
- Flexible and hybrid working
- Up to 5 weeks annual leave and holiday buy back scheme
- 16 weeks paid parental leave
- Birthday leave
- Summer half days
- Circana “Me” Days (4 per year)
- Cultural swap days

**What will you be doing?**

You'll manage a group of quick service restaurant (QSR) clients, where you will use data-driven insights to help them grow their business, sharpen strategy, and gain market share.

**Responsibilities**
- Partner with clients to define key business challenges and deliver tailored, data-driven solutions that fuel growth
- Solve complex briefs by integrating multiple data sources, including consumer panel data, to uncover actionable recommendations
- Present insights that go beyond the numbers, using compelling narratives to highlight strategic opportunities
- Build deep knowledge of each client’s business and identify opportunities to introduce new products or services
- Lead contract negotiations and drive revenue growth
- Develop and execute plans to expand business within existing accounts
- Ensure high levels of client satisfaction through consistent delivery and proactive relationship management

**Requirements**:

- 3-5 years’ experience in client services, insights, account management, or sales within market research, manufacturing, or retail — QSR/foodservice experience is a plus
- Proven expertise in consumer panel research, with the ability to analyse quantitative data and extract meaningful insights
- Strong storytelling skills, with the ability to translate data into compelling narratives that drive strategic decisions
- Confident presenter, capable of delivering engaging and value-driven presentations to clients
- Excellent communication skills, both verbal and written, with the ability to simplify complex ideas
- Commercially savvy, with a track record of managing accounts, driving revenue, and building long-term client relationships
- Skilled relationship builder, and comfortable engaging stakeholders at all levels
- Advanced proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word

**Circana Behaviours**

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

- Stay Curious: Being hungry to learn and grow, always asking the big questions
- Seek Clarity: Embracing complexity to create clarity and inspire action
- Own the Outcome: Being accountable for decisions and taking ownership of our choices
- Centre on the Client: Relentlessly adding value for our customers
- Be a Challenger: Never complacent, always striving for continuous improvement
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
- Commit to each other: Contributing to making Circana a great place to work for everyone

**Ready to make an impact?**

If you're passionate about data, thrive in a collaborative environment, and want to be part of a company that values your growth—we’d love to hear from you