Account Manager

3 days ago

Rhodes, Australia IRI Worldwide (Australia) Full time

**Let’s be unstoppable together**

At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

**So, why Circana?**

We’re progressive, inclusive and people focused. We seek to create a down to earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us, and we offer a number of fantastic benefits including;
- Flexibility with the hours you work, and where you work them
- Employee training and continuous development programs
- Up to 5 weeks annual leave
- 16 weeks paid parental leave
- Birthday leave
- Summer half days
- “Me” Days
- Cultural swap days

**Key responsibilities**:
Primarily an account management role, you will provide data, actionable insights and valuable recommendations for our clients and Circana. This involves discussing business challenges, providing advice and recommendations based on market trends, clients’ financial capabilities and other key organisational factors. This role also manages any initiative that forms part of the ongoing service delivery for clients as outlined in service agreements.

Your day-to-day responsibilities will involve:

- Own the account plan, set engagement plan with clients, develop strategies and actions to achieve the objectives, ensuring they are monitored and adaptable to business changes
- Lead the client relationship and proactively develop relationships in line with the account plan
- Responsible for client contract, financials (including invoicing), renewal and growth revenue target
- Lead all business development activities for accounts including lead generation, account planning, issue identification, and design solutions
- Define business problems through consultations with clients and extract day-to-day project briefs and provide solutions appropriate to their business needs
- Solve briefs with actionable recommendations through incorporating analyses from different data sources, provide and present ‘so what’ based insights through storytelling
- Work closely with clients to align on key milestones, desired outcomes, resources required and timeline for delivery

**We’re looking for**:

- Previous experience working in a similar role (2+ years)
- Passion and understanding of the FMCG Industry
- Excellent commercial acumen
- Ability to manage and coordinate multiple projects simultaneously
- Ability to build and maintain effective relationships
- Capability to push back and challenge clients, where appropriate and relevant
- Ability to work under pressure, prioritise and plan effectively
- Strong communication (verbal and written) and presentation skills
- Advanced MS Office skills, particularly Excel and PowerPoint

**Interested?**

LI-DK1

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