Account Manager

1 day ago

Rhodes, Australia IRI Worldwide (Australia) Full time

**So, why Circana?**

We’re progressive, inclusive and people focused. We seek to create a down to earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us and we offer a number of fantastic benefits including;
- Flexibility with the hours you work, and where you work them
- Employee training and continuous development programs
- Up to 5 weeks annual leave and holiday buy back scheme
- 16 weeks paid parental leave
- Birthday leave
- Summer half days
- “Me” Days
- Free onsite gym and swimming pool

As an Account Manager within our growth enabling team, you’ll work with a portfolio of small
- mid sized clients to provide advice and recommendations based on market trends. If you get a thrill from working with various clients and working with their unique needs and creating new opportunities for success, then we would love to hear from you

With a diverse client portfolio, each day will be different. Your key priorities include:

- Understand client challenges and potential causes through regular engagement and meaningful questioning and recommending Circana solutions to clients
- Deliver on time, high quality deliverables (databases and reports) to clients and manage client expectations
- Own the account plan, set engagement plan with clients, develop strategies and actions to achieve the objectives, ensuring they are monitored and adaptable to business changes
- Lead all business development activities including lead generation, account planning, issue identification, design solutions, proposal /RFP response development
- Provide technical support to clients on the use of Circana proprietary software, such as software installations, database set up, running retrievals, fixing and/or logging software errors

**What are we looking for?**
- Passion and strong understanding of FMCG industry
- Exceptional client service consulting skills
- Ability to work with a variety of clients
- you see this as exciting
- Strong client relationship and account management skills
- Confidence to challenge the status quo where necessary to yield better outcomes
- Natural ability to problem solve and think outside the square and be “curious:
**Interested?**

Please note, we can only consider Australian/NZ citizens or permanent residents.

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