Marketing Operations Coordinator

We are seeking a Marketing Operations Coordinator to join our Planning and Operations team, reporting directly to the Marketing Planning and Operations Manager. This role is vital in ensuring the smooth execution of marketing initiatives, processes, campaigns, and projects in collaboration with leaders and colleagues in Marketing and Future Students.

As the Marketing Operations Coordinator, you will support the marketing team by managing the day-to-day operations of our quarterly program of work. You will coordinate cross-functional forums and activities while leveraging data-driven insights to enhance efficiency and effectiveness. Utilising Agile methodologies, you will improve team collaboration and adaptability, using JIRA to track progress, manage tasks, and facilitate communication across marketing teams.

Attention to detail and a proactive problem-solving approach are essential for this role. You will be responsible for managing marketing service requests from the broader university, validating and analysing briefs, assessing project needs and resources, assigning tasks, and monitoring progress. You will also maintain our internal marketing systems and tools.

In addition, you will oversee the specialty print production process for Marketing and Communications. This includes coordinating with vendors to ensure high-quality deliverables that align with our marketing strategies. By integrating these functions, you will play a key role in the successful delivery of our overall marketing program and help drive the achievement of our business objectives.

**About You**
**To be suitable for this role you will need to have experience in the below key accountabilities**:

- Experience with agile ways of working, using tools like JIRA and Confluence
- Demonstrated experience coordinating and supporting the prioritisation of work efforts and initiatives, team backlogs and defining periodical scopes of work for departments and teams
- Demonstrated experience working in marketing production - and achieving successful outcomes - in a large matrixed environment, including stakeholder and vendor management
- Demonstrated experience in building credibility and high levels of trust with the ability to communicate, liaise and work with colleagues, staff, suppliers, and stakeholders at all levels, both internal and external to the University with tact maturity, and appreciation of sensitive issues

Further information about this role can be found in the attached position description.

**Qualifications**
A degree in marketing with subsequent relevant experience or an equivalent combination of relevant experience and/or education/training

**About Swinburne University of Technology**
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university - one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research, so that:

- Every Swinburne learner gets a work experience
- Every Swinburne graduate gets a job
- Every Swinburne partner gets a tech solution
- Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

**To Apply**
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

**Applications Close: Wednesday 9th October 2024, 11pm**

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

**Diversity, Equity and Inclusion**
Swinburne University of Technology is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity, promotes inclusion, ensures fair access to opportunities, and actively opposes bullying, discrimination, sexual harm, victimisation, and vilification. We appreciate every individual in our community, regardless of ability/disability, age, cultural and ethnic background, sex, sexual orientation, gender identity and expression, and family and relationship status. For further details on our efforts, please explore our Equity & Diversity website.

**Disability and Reasonable Adjustments**

**Science in Australia Gender Equity (SAGE) at Swinburne**
Swinburne is enhancing gender equity and diversity, with a focus on science, technology, engineering, maths and medicine (STEMM), by participating in the Science in Australia Gender Equity (SAGE) program.

Swinburne University is actively engaged in improving representation and participation of women in STEMM field