Administration and Resident Liaison Coordinator

2 days ago

Box Hill, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

**Be the difference. Enjoy great rewards and benefits.**:

- ** Permanent Part Time position available - 45.6 hours per fortnight**:

- ** Salary Packaging benefits up to $15,900 annually to maximise your take home pay**:

- ** Bupa Health Insurance and Goodlife Health Club discounts**

**About the role**

In this role you will be contributing to the successful overall management and customer service of the Bedford Heights Estate, Retirement Living. Providing a high level of client satisfaction in all areas including facilities, community and hospitality requirements that meet Southern Cross Care’s expectations as governed by the Retirement Village Act.

Key responsibilities of this role include but are not limited to;
- providing comprehensive administrative support functions to the Retirement Living Manager of the facility, residents, families, staff and the public, including system problem identification, resolution and continuous improvement.
- assisting in ensuring all new residents a seamless transition into their chosen accommodation and promote a service delivery culture that aims to improve the lifestyle experiences of residents.
- assisting with developing and running activity programmes for residents that promotes a positive lifestyle image by ensuring ample entertainment and activity opportunities.

For further details regarding the scope of the role, please refer to our website or the attached position description.

**About you**

We are looking for people who will be the difference in the lives of our residents and clients.
- experience in financial administration including accounts payable, receivable and management of client/resident funds.
- experience working within legislative and other compliance requirements
- sound interpersonal skills and the ability to express ideas clearly and concisely
- ability to build strong internal relationships and contribute to the team to foster positive working relationships
- strong organisational and time management skills and demonstrated initiative including the ability to work with mínimal supervision
- experience working within legislative and other compliance requirements
- applicants with a certificate in Administrative Services or similar will be highly regarded

**About us**

Southern Cross Care is one of Australia’s leading charitable aged care and retirement living service providers. We value the diversity in our team, live and breathe our values and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your well-being and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

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