Administration Support Coordinator

1 week ago

Box Hill, Australia Blue Cross Full time

Permanent opportunity to make a difference in the lives of our clients
- 3 days a week open to any days Monday to Friday 0930 to 1430
- Box Hill location

A leading aged care provider, BlueCross offers a wide range of flexible and responsive aged and community care services across metropolitan and regional Victoria. At BlueCross, we promote dignity, respect, choice, integrity, independence and engagement for all consumers and staff.

**3 days a week open to any day from Monday to Friday 0930 to 1430**

**Support Coordinator and supports our residence in Box Hill.**

If you pride yourself on your outstanding administration and communication abilities, enjoy a fast-paced environment and have a great attitude then we want to hear from you

**Are you ready to join our team?**
This role is required to support the residence across a range of customer service and administration areas.

Support areas include the provision of a welcoming and responsive manner to residents, their families, residence staff, corporate staff and external providers.

The tasks performed in this role will be recognised as best practice, accurate, and support the meeting of the aged care accreditation standards but also deliver a statement from residents, that “this is the place to live” and

from staff that, “this is the place to work”.

This service will be delivered in a manner that:

- is in accordance with the values, policies and procedures of BlueCross
- is consistent with The BlueCross STAR Principles of choosing your attitude, making people’s day, being there and engaging and having fun at work.
- Focuses on ageing well and delivers a service that strives to maintain and enhance the resident’s health and well-being, capabilities, independence, choice, privacy, dignity and safety
- Delivers and if possible, exceeds customer expectations
- Ensures a safe working and living environment
- is cost effective in operation
- is always striving to improve the quality of service provided

**Skills and Expertise You bring to the role**:

- Experience in aged care, preferably in a residential setting
- Customer Service experience
- Exceptional computer skills including all MS office programs but advance user skills in Word, Excel,

Outlook and Publisher
- Office management
- Is organised and can effectively manage responsibilities and own priorities and assist others in this
- Ability to work independently whilst understanding accountabilities, and the importance of consultation
- Ability to work effectively as a team member
- Ability to manage a range of competing priorities at the same time
- Presents professionally, as appropriate for the occasion.
- Ability to identify, resolve and manage problems and resolve conflict situations effectively

**We offer**:

- High level of support with career progression
- Competitive salary with excellent staff benefits
- Career development pathways
- Employee discounts with many top Australian Brands
- “BlueCross values the health and safety of all of our people. As such, a condition of your employment is that you may be required to participate in vaccination programs as determined by BlueCross and programs mandated by the government in the aged care sector”_

All people employed at BlueCross are required to undergo pre-employment that includes a current Police Record Check.

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