Service & Administration Coordinator, Children's

3 days ago


Box Hill, Australia YMCA Victoria Full time

Great staff benefits like free access to gyms
- Hybrid working from home and from Box Hill
- Full time, $63,875 - $68,663 + super

**About the role**
The Service & Administration Coordinator will oversee and assist with the day-to-day operation of the Children’s Programs Customer Service team. This includes responding to incoming telephone calls from ELC, OSHC, government departments and families.

The role will involve:

- Account management of family’s care accounts and supplier accounts
- Supporting the Customer Care Manager, ensuring Children’s Programs processes are completed accurately and in accordance with timelines
- Managing the running of associated administration tasks and processes of the direct debit functions
- Providing a great service to all our customers

This is a full time role with a salary range of $63,875 - $68,663 + super. You will work from home along with 1-2 days working from our Box Hill state office.

**About You**

Desirable, but not essential (training - provided) knowledge and experience of the following:

- POS systems, Childcare Management Software
- Have experience and/or understanding of the Child Care industry

**Benefits**
At the YMCA, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:

- Flexible working arrangements
- Opportunities for career development and growth
- Free access to gyms, recreation, and aquatics centres across the state
- Free access to the Virtual Y - online health and wellness

**How to Apply



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