Support Coordinator

About the Opportunity
This is a full-time, 12-month contract position working 38 hours per week from Monday to Friday.
- Flexibility to work from home WFH twice a week
- Work from our Gosford office to the client’s place (travel reimbursed)
- Starting from SCHADS 4.1 $44.58 per hour (depending on experience) plus salary packaging up to $18,550 plus Super

**As the Support Coordinator, your role specifically will**:

- Explore mainstream, community, advocate, informal and NDIS provider options with participants so they are engaged in the decision making of choices and options available.
- Support participants to establish their MyID account, navigate the NDIS Portal, negotiate services to be provided and support participants to establish service agreements with providers of their choice.
- Negotiate services and prices as part of any quotable supports as decided by the participant.
- Arrange any relevant assessments to determine the nature and type of funding required (e.g. complex home modifications).
- Liaise with Plan Managers on funding, support types, payments etc. where relevant.
- Link participants to mainstream and/or community services (e.g. housing, education, transport, health) as required.
- Strengthen and enhance participants capacity to coordinate supports, self-direct and manage supports and participate in the community, including providing participants with assistance to:

- Resolve problems or issues that arise.
- Understand their responsibilities under service agreements.
- Change or end a service agreement.

Take a look at Uniting’s Support Coordination page for more information Support coordination (NDIS) (uniting.org) or read the position description Support Coordinator PD 2025.pdf
**What you need to succeed**:Essential Qualifications**:

- Diploma or higher tertiary qualifications in disability/community services/social sciences/allied health and equivalent knowledge/experience.

**Experience**:

- Knowledge of the NDIS Code of Conduct
- Knowledge of the NDIS Practice Standards and the NDIS Act 2013 and rules
- Sound understanding of the complex needs of people with disability and their families/ nominees/authorised representatives.
- Experience of effective and contemporary disability support models.
- Experience in developing and implementing person-centred approaches that support people to build their capacity for choice and control over their own lives
- Proven ability to establish active partnerships and achieve common desired outcomes with communities and other organisations.
- Proficient in the use of Microsoft Office and client database systems.
- Excellent report writing, time management and record-keeping skills.

**Even Better**:

- Fluency in a language other than English.
- Experience in working with First Nations communities and people from culturally and linguistically diverse backgrounds.

**Mandatory prerequisite to employment requirements**:

- Current driver's licence and willingness to use own or private vehicle (with relevant insurances) for work-related travel.
- NSW Working with Children Check (Service NSW)
- NDIS Worker Screening Check (Service NSW)
- National Criminal Record Check

**In return we offer**:

- Flexible work arrangements
- Comprehensive induction training from Day 1 including buddy shifts.
- $500 referral bonus can be generously rewarded for referring a friend who joins Uniting.
- Receive paid travel entitlements, making your work more convenient and accessible.
- Extensive opportunities for professional growth.
- A supportive and inclusive work environment.
- Corporate discounts and cash-back programs with major retailers

About Uniting
Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.
Empowered by diversity
At Uniting, inclusion isn’t just something we value - it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.