Recovery Coach/Support Coordinator

3 days ago

Gosford, Australia New Horizons Full time

Overview

Recovery Coach/Support Coordinator – Gosford, Central Coast — Permanent part time, 32 hours/week

Want to make a difference? Join the New Horizons team as a Recovery Coach/Support Coordinator in the Central Coast.

About the Role

The Support Coordination Team exists to connect participants with an NDIS plan to supports and services. The team is the first point of contact for NDIS participants, families and Support Coordinators who are seeking information about New Horizons or who have chosen us to provide services for them under an NDIS plan.

We empower our customers by supporting them to build independence, identify and achieve goals, engage in activities of daily life, and encourage genuine connections within the community. To work with us you have a positive, authentic, inclusive personality which you bring to work with you every day.

Key Responsibilities

- Ability to constructively navigate and adapt to change.
- Understanding of Coordination of Supports and Recovery Coaching under the NDIS.
- Working with people with a Psychosocial Disability and demonstrated knowledge of the relevant disability service standards, Mental Health Act and other legislative requirements.
- Able to develop appropriate relationships, internally and externally associated with the role that benefits both the customer and the organisation.
- Actively seeks and encourages innovative solutions to perform under pressure and maintain resilience.
- Developing creative solutions to overcome day to day challenges.
- Building and maintaining effective relationships.
- Risk management and WH&S requirements.
- Using Microsoft Office and systems for reporting.

What our customers want from you

Our customers would like you to be punctual, friendly, outgoing, non-judgmental, flexible, guided by lived-experience, persistent, balanced, empathetic and practical. They also want you to know when to motivate, when to challenge, and when to stop.

What you will bring to the role

- Minimum Cert IV in Mental Health Peer Work, or equivalent.
- Valid NSW Driver’s License (Class C), with ability to drive large cars and/or vans.
- Willingness to obtain an Australian Federal Police Check, NSW Working With Children Check (WWCC) and NDIS Worker Check to meet New Horizons employment criteria prior to commencing.
- A strong set of values that guides your work, incorporating our organisational values of passion, integrity & respect.
- Great computer skills with proven ability to use Microsoft Office and customer relationship management systems.

Why join New Horizons

- New Horizons pays above the award & penalty rates.
- Fitness Passport – Discounted gym membership.
- Employee Assistance Program (EAP) for employees and family members.
- Paid Parental Leave: Comprehensive leave to support growing families.

How to Apply

Please apply via the link now – our application process is mobile friendly. For related queries or questions please contact the recruitment team at recruit@newhorizons.net.au.

Due to high volume of applications, only shortlisted candidates will be contacted.

Important: New Horizons is an equal opportunity employer, and our people represent the community we service. We invite all applicants to apply, including First Nations People and people from diverse social, cultural and gender backgrounds. There is a genuine occupational requirement for female applicants to apply under the exception clause of the NSW Anti-Discrimination Act 1977 – Section 31.

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