Technical Support Analyst

**Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?**

Join our growing global NTT team and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

**Want to be part of the team?**

We’re seeking EUC technical Support Consultant to join our Professional Services Team. Joining us on an initial 3 months contract, you’ll be based out of our state of the art Brisbane CBD office.

This role will provide insightful advice and friendly technical support for Technology related matters. This position requires excellent customer service skills, the ability to analyse problems accordingly, and to either correct these or escalate to the proper support group.

**What would make you a good fit for this role?**
- Experience providing IT support for Laptops, Mobiles, printers, peripherals, and AV devices;
- Experience with Investigation, diagnose, and resolve hardware and software faults related to end-user devices;
- Assist with end-to-end management of Technology EUC Assets, including receiving, audit, provisioning, maintenance, reassignment, and decommissioning;
- Experience with PC laptops/builds, OS Configuration, Active Directory Administration, Hardware support and Windows 11 support experience;
- Experience with installation, configuration and commissioning of hardware, operating system, software and utilities

Want to be part of our team? To be considered for this opportunity click the 'Apply' button, or for more information about this and other opportunities please contact Shipra Aggarwal on 1800 456 122 or +61 3 9626 0770. Please quote our job reference number: 580188.

**About us**

Workforce Solutions is a division in the Australia and New Zealand region of NTT Ltd. and includes the former Viiew as part of its broader expertise and capabilities. The Workforce Solution division specialize in workforce-as-a-solution services, allowing clients the flexibility to augment or strengthen their team with a specialized workforce who offer deep experience and expertise in digital, data, security, infrastructure, project solutions and business transformation. Our highly experienced and skilled teams are supported by extensive training and enablement, ongoing technical assessments and our global network as part of NTT Ltd**. **All team members of Workforce Solutions are selected for the depth of their knowledge and experience in their particular field, as well as their professionalism and ability to integrate into our client’s workplace environment. To ensure the best match, we encourage clients to be involved in selecting their Workforce Solutions consultants.

NTT Ltd. is a leading global technology services company. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure. As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.