Desktop Support Analyst

9 hours ago


Sydney Central Business District, Australia HAYS Full time

Looking for a Support Analyst to transform the employee experience with a face to face IT support service.

**Your new company**
You will be working in a well-established company based in Sydney which offers an exciting opportunity. Due to the growth of the company, it is seeking for a Support Analyst with technical knowledge and skills. The organisation offers exposure to emerging technologies for great learning and development.

**Your new role**
As a Support Analyst, you will be responsible for supporting technical office assets including desktops, laptops, printers etc. Core Application support for desktops i.e.: Office 365 apps including Word, Excel, Outlook. AV setup and meeting room technology support. Face to Face first & second level support troubleshooting while providing a friendly and professional service. Supporting customers from all levels of the business, from frontline customer facing staff to high-level EM and EGM support. Assist the IT Service Desk and SmartBar colleagues by providing incident support to restore service to users

**What you'll need to succeed**
You are a self-motivated dynamic person who has sound technical background. You have experience as an IT Level 1/2 support providing remote and face to face troubleshooting to users.
- Extensive experience within the Microsoft/Windows environment.
- Hands on experience with Active Directory and Office 365.
- Face to Face first & second level support troubleshooting while providing a friendly and professional service

**What you need to do now**

**LHS 297508** #2713236



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