Data and Insights Lead

**Data and Insights Lead**(**Job Number**:240001KP**)**

**Description**

**About the role**

RACQ is seeking a Data and Insights Lead to join our team and play a key role in designing and developing data-driven strategies and analytics solutions that support our products within the Assistance portfolio. This is an exciting opportunity for someone with a passion for using data to drive business performance and make a tangible impact.

In this role, you will collaborate with various teams across the business to identify opportunities to leverage data to help the Assistance division meet its key performance objectives. You will design and develop analytic solutions across diagnostic, descriptive, predictive, and prescriptive analytics, presenting insights in a meaningful, easily digestible format for the business.

**Key Responsibilities**:

- Design and develop data-driven strategies and analytics solutions to support RACQ Assistance products.
- Partner with key stakeholders across the Assistance portfolio to identify data opportunities that align with business goals.
- Provide actionable insights using a mix of diagnostic, descriptive, predictive, and prescriptive analytics to help inform decision-making.
- Develop and implement analytic solutions, ensuring they are scalable, robust, and user-friendly.
- Create easy-to-consume reports and dashboards for business leaders to drive informed decision-making.
- Mentor and guide junior analysts, developing their skills and supporting their professional growth.

**About you**
- 5-7 years of relevant experience in data analytics or a related field.
- Proven expertise in designing, developing, testing, deploying, and implementing descriptive, diagnostic, predictive, and prescriptive analytics solutions.
- Strong problem-solving and decision-making skills, with the ability to interpret complex data and provide actionable insights.
- Experience with AWS, SQL, SAS, Python, Tableau (or equivalent visualisation software), and other technologies for data management, transformation, and analysis.
- Well-developed internal consulting, communication, and negotiation skills to engage with stakeholders at all levels.
- A track record of mentoring and developing junior analysts to enhance team capability.

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you**:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to an extensive digital learning platform.

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**RACQ is a ‘Circle Back Initiative’ employer - we commit to respond to every applicant.**

**#LI-HYBRID**

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113