Commercial Operations Analyst

We’re MYOB, and we’ve built the first Business Management Platform in Australia As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.
- We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.

**About the Team**
- Sales is where it’s at. They’re the team that delivers. Every time. Their purpose is to solve the business problems and alleviate pain points of SME and Enterprise businesses. This is the frontline team that truly has an impact on our customers, daily.

As our newest Commercial Operations Analyst, you will be part of a successful commercial operations team that improve the efficiency and productivity of our front line selling teams and help drive effective sales objectives, strategies and programs.

**What you'll be focused on...**:

- Support planning initiatives such as designing and implementing territories
- Develop and enhance reporting that provides insights into business performance against targets
- Presenting analysis and recommendations to sales leaders
- Identify and implement initiatives that improve process efficiency and effectiveness, including opportunities to eliminate, simplify, standardise and automate processes
- Identify and play a role in delivering opportunities, improvements, issue resolution and data quality/integrity for sales tools, reporting, telephony and CRM systems
- Act as the domain expert for involvement and implementation of adhoc projects for sales teams
- Adhering to company policies and legal requirements in relation to data collection
- Promoting a culture that facilitates teamwork, commitment and embraces MYOB values

**What we'd love to see from you...**:

- 3+ years’ experience in an equivalent role
- Understanding of SaaS and platform businesses and the end-to-end processes that support them
- Ability to develop channel plans and forecast of 90-day activity
- Strong analytical skills with the ability to interpret customer and/or sales data.
- Highly honed analytical problem-solving skills with strong commercial acumen
- Demonstrable experience using Business Intelligence and reporting tools (e.g. SQL, SAS, Power BI, Qlik, Tableau, Excel)
- Experience with analysing and transforming multi-channel data
- Effective verbal and written communication skills, including experience in presenting to management teams
- Ability to prioritise rapidly shifting assignments effectively
- Proven ability to resolve problems and negotiate outcomes
- Knowledge of data and information governance processes

**Our Culture & Benefits**
- Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
- See what it's like to work at MYOB and what we're all about.

Do your best work in a flexible work environment, right down to financial assistance to set up your home office it’s called Flexperience, and it’s designed by you and your team
- Our partnership with Smiling Mind helps support the wellbeing of our team members and customers
- Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment
- A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more
- Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
- Access to best-in-class discounts and vouchers from leading retailers, and a lot more.

We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.