Culture and Capability Officer

**Job No**:BC3359**

**Location**:Blacktown, NSW**
**Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more than 180 different birthplaces and languages.

With $24.8 billion regional economy, Blacktown City is also home to 35,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

**About the opportunity**

We are seeking a motivated and experienced Culture and Capability Officer to join our team on a term contract, full-time basis for up to 6 months.

This role focuses on transforming learning and development into an engaging and inspiring experience for our staff. Picture yourself as the creative force behind engaging and interactive eLearning programs, designing courses into SCORM compliant files that are deployed on our learning management system.

You will play a key role in coordinating our Employee Opinion Survey, managing everything from its setup to communication plans, driving participation, and translating insights into meaningful actions. Additionally, you will oversee key compliance-based training programs, such as first aid, ensuring essential knowledge is effectively delivered.

If you’re exceptional at analysing data to generate insightful reports, driven by innovation, and passionate about helping people thrive, this role offers an incredible opportunity to leave your mark and help shape a vibrant, dynamic culture at Blacktown City Council

**Qualifications and experience**

**Essential**:

- Relevant Diploma qualifications in an appropriate field
- Minimum 2 years’ experience in a similar capacity
- Demonstrated project management and facilitation skills
- Demonstrated experience in developing systems and processes to support cultural change
- Demonstrated experience in the delivery of engagement and/or cultural surveys
- Demonstrated experience in the development of leadership programs
- Demonstrated experience in change management
- Demonstrated commitment to customer service
- Ability to work within a team environment
- Knowledge of applicable legislation/regulations
- Proven advanced written and verbal skills
- Computer literate
- Current class C driver's licence.

**Desirable**:

- Qualifications in change management
- Demonstrated experience in the development of Diversity and Inclusion strategies and actions
- Availability to work flexible working hours
- Accredited workplace trainer assessor.

**Remuneration and benefits**

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.
- Entry level for this position starts at $1,790.59 per week
- 35-hour working week
- Opportunity to participate in Council's flextime arrangement
- Employee benefits such as leave entitlements (where applicable), 12% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

**Our commitment to safety**

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.
- Have your resume and any other relevant documentation ready to attach.

Best of luck.

**Closing date: Friday 17 October 2025, 11.59 pm**

**Contact officer: Bianca Devine on 9839 6921**

**Internal ref: BCC1333 - up to 10 April 2026