Business Support Officer

3 days ago

Richmond, Australia Icon Holdings Services Full time

**_Key Points:_**
- **_Full-time Business Support Officer - Slade Pharmacy, Epworth Hospital Richmond_**:

- **_Provide high level administrative support to the pharmacy leadership team_**:

- **_Lead a team of Customer Service Officers ensuring highest service delivery to all patients and clients _**:

- **_Be part of a growing company with great benefits and opportunities to grow_**

**The opportunity**:
Join us on a permanent full-time basis at the highly regarded Epworth Hospital in Richmond where you will be an integral part of our fast-paced pharmacy team. Providing the Director of Pharmacy, Richmond and Leadership Team at Richmond high-level administration support you will also be responsible for leading our Customer Service Officers ensuring all Slade patients and clients receive the highest level of care.

**Key responsibilities**:

- Provide Director of Pharmacy with high-level administrative support
- Preparation of meeting agendas and documentation of minutes for committees
- Staff recruitment and onboarding support
- Manage and develop the Customer Service Team

**Who are we?**
Slade Pharmacy integrates hospital, community and compounding pharmacy services to the oncology sector and private hospitals across Victoria, NSW and Queensland. We have a strong track record of technological innovation and are a lead provider of medication management services.

We’re a proud part of Icon Group, Australia’s largest provider of end-to-end cancer care.

**Why choose us?**
We are truly dedicated to providing genuine patient-centred care and what unites us is the community we have built. Icon's future success depends on the quality and commitment of our team, so we are devoted to empowering our people to thrive in their career through personal and professional growth and development.

***

**Benefits**:

- Access to novated lease options via our partner RemServ
- Access to paid parental leave
- Professional development program to advance your career
- Access to a range of clinical and non-clinical education programs
- Formal induction and training provided
- Employee Assistance Program
- Valued rewards and recognition program

**Who are we looking for?**
- Excellent written and verbal communication skills
- Advanced MS Office skills, including Word, Excel, and PowerPoint
- Outstanding communication and customer service skills
- Positive and engaged working style and approach to work and stakeholders
- Ability to multitask, prioritize, and escalate issues as required
- Ability and willingness to learn new systems and processes
- Proven ability to work autonomously and exercise good judgement and initiative
- Proven ability to manage others

**How to apply?**

**COVID Health Requirement

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