B2b Customer Service Coordinator

4 days ago

Padstow, Australia O'Brien Glass Industries Limited Full time

Looking for a place where you fit? How about an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have an opportunity for you.

**The Role**

Reporting to the Head of B2B, you will be responsible for providing customer service support to both the B2B customer base and internal team. Key responsibilities include:

- Provide customer service and support to the B2B customer base
- Lead and manage administrative tasks such as leases, invoicing and B2B online catalogue and portal access and inquiries. Along with regularly reporting of outcomes
- Support the Head of B2B and the wider B2B team to support the delivery of the O’Brien sales ambition through the execution of outstanding service
- High focus on engagement and relationship building with both internal and external customers that creates a unique value for our B2B customer portfolio

**The Perks**

O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:

- Flexible working including Hybrid working options
- Ongoing reward and recognition programs
- Ongoing learning and development opportunities
- Community service/volunteering leave
- Giving Back opportunities

**What we are looking for**

At O’Brien® we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it’s what we look when finding and growing our team members. If you fit the DNA, you’ll fit here. In conjunction we are needing someone with:

- Successful track record serving both internal and external customers and stakeholders
- Demonstrable skills in building and servicing customer communication portals
- Excellent communication skills (visual, verbal & written)
- A high level of computer literacy (MS Office, Excel, Power Point, Word and AX)

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

  • Customer Service Coordinator

    7 days ago

    Padstow, Australia Lincoln Electric Full time

    Location**:Padstow** Employment Status**:Salary Full-Time** Function**:Customer Experience** Req ID**:26594** **Responsibilities**: - Interact with customers promptly and professionally via phone and electronic communications - Build and maintain customer relationships - Process customer product / parts orders in the required processing time as per...

  • Service Coordinator

    1 week ago

    Padstow, Australia Reece Group Full time

    Service Coordinator / Scheduler - Padstow International Quadratics has a fantastic opportunity for an experienced Service Coordinator / Dispatcher to assist our growing business. **The Opportunity** In this role, you would be part of a tight knit, successful team focused on delivering the highest level of customer service and satisfaction in a fast-paced...

  • Service Coordinator

    1 week ago

    Padstow, Australia Reece Group Full time

    Service Coordinator / Scheduler - Padstow (Maternity Leave Cover) International Quadratics has a fantastic opportunity for an experienced Service Coordinator / Dispatcher to assist our growing business for a 12-month maternity leave cover position. **The Opportunity** In this role, you would be part of a tight knit, successful team focused on delivering...

  • Customer Service

    2 days ago

    Padstow, Australia O'Brien Glass Industries Limited Full time

    Are you searching for a crackin' new career as our new Inbound Sales Consultant? This might be the role for you! - Padstow based training full time for 4 weeks - Once you have completed your training, you will have the flexibility to work at home - Hybrid Model WFH & Office - Competitive rates + shift penalties - Ongoing professional development & support -...

  • Customer Service

    5 days ago

    Padstow, Australia O'Brien Glass Industries Limited Full time

    Are you searching for a crackin' new career as an Inbound Sales Consultant? If you answered yes, then this might be the role for you! Due to substantial growth within our head office located in Padstow, O’Brien Glass currently have exciting Full time opportunities to work within our Call Centre Sales team. The successful employees will be required to...

  • Customer Service

    5 days ago

    Padstow, Australia O'Brien Glass Industries Limited Full time

    Are you searching for a crackin' new career as an Inbound Sales Consultant? If you answered yes, then this might be the role for you! Due to substantial growth within our head office located in Padstow, O’Brien Glass currently have exciting Part time or Full time opportunities to work within our Call Centre Sales team. The successful employees will be...

  • Customer Service Officer

    1 week ago

    Padstow, Australia Reece Group Full time

    Customer Service Officer - (IQ) Padstow **About Reece International Quadratics** As part of the Reece group, IQ helps our customers take care of their outdoor spaces, all year round. IQ are passionate about the Aquatic and Leisure industry, continuing to build on their products and services, investing in research & development that ultimately bring...

  • Customer Service Representative

    5 days ago

    Padstow, Australia Polyaire Air Conditioning Products Full time

    Polyaire has been a trusted name in the air conditioning industry for over 40 years. We are committed to delivering innovative, energy-efficient products and exceptional service to our customers. With a nationwide presence, Polyaire has established itself as a market leader and a go-to destination for quality air conditioning solutions. As the **Customer...

  • Customer Service

    4 days ago

    Padstow, Australia Southside Staffing Solutions Full time

    **THE COMPANY**: Leaders in their field, this reputable Australian manufacturing business takes pride in their products and services. Group training will commence on 13/02/23. **THE POSITION**: - Provide exceptional customer service - After sales customer service - Delivery, product issues etc. - Warranty claims - Inbound/outbound calls - Data entry -...

  • Receptionist/ Customer Service

    2 weeks ago

    Padstow, New South Wales, Australia C&M Aquatic Centre Full time $40,000 - $60,000 per year

    C&M Aquatic Centre is a family owned swim school that has been successfully providing swimming lessons to children and adults in the Bankstown area for 30 years.We are currently on the lookout for a receptionist to join our friendly team. This position would suit a mature person looking for a fulfilling job in a rewarding environment. You will be a...